Troubleshooting
Index and Notes Technical
180
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
Problem |
| Cause/Solution | A |
| • | Confirm all connections. | 18 |
| • Off is selected for Charge by computer in | 161 | |
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| the setup menu. |
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| • When charging by connecting the camera to | 139 | |
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| a computer, battery charging stops when the |
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| • | camera is turned off. |
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Battery inserted in the camera | When charging by connecting the camera to | 139 | |
cannot be charged. |
| a computer, battery charging stops when the |
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| computer is suspended (sleeping), and the |
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| camera may turn off. |
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| • Depending upon computer specifications, | – | |
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| settings, and status, charging the battery |
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| inserted in the camera may not be possible |
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| via computer connection. |
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| • | Battery is exhausted. | 26 |
Camera cannot be turned on. | • The camera cannot be turned on while | 18 | |
| connected to an electrical outlet via the |
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| Charging AC Adapter. |
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| • | Battery is exhausted. | 26 |
| • Camera has turned off automatically to save | 158 | |
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| power. |
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| • The camera and battery may not work | 170 | |
Camera turns off without | • | properly at low temperatures. |
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warning. | The camera turns off if the Charging AC | 18 | |
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| Adapter is connected while the camera is on. |
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| • The camera turns off if the USB cable | 135, | |
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| connecting it to a computer or printer is | 137, |
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| disconnected. Reconnect the USB cable. | 141 |
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| • | Camera is off. | 21 |
| • Standby mode for saving power: press the | 21, 158 | |
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| power switch, the |
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| button, cbutton, or |
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| • | button. |
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Monitor is blank. | When flash lamp blinks, wait until flash has | 35 | |
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| charged. |
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| • Camera and computer are connected via USB | 135 | |
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| cable. |
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| • Camera and TV are connected via audio/video | 132 | |
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| cable. |
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