Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

 

•

Confirm all connections.

18

 

 

• Off is selected for Charge by computer in

165

 

 

 

the setup menu.

 

 

 

• When charging by connecting the camera to

142

 

 

 

a computer, battery charging stops when the

 

 

 

•

camera is turned off.

 

 

The battery inserted in the

When charging by connecting the camera to

142

 

camera cannot be charged.

 

a computer, battery charging stops when the

 

 

 

 

computer is suspended (sleeping), and the

 

 

 

 

camera may turn off.

 

 

 

• Depending upon computer specifications,

–

 

 

 

settings, and status, charging the battery

 

 

 

 

inserted in the camera may not be possible

 

 

 

 

via computer connection.

 

 

 

 

 

 

 

 

•

Battery is exhausted.

26

 

Camera cannot be turned on.

• The camera cannot be turned on while

18

 

 

connected to an electrical outlet via the

 

 

 

 

 

 

 

 

Charging AC Adapter.

 

Technical

 

 

 

 

 

•

power.

26

 

 

Battery is exhausted.

 

 

• Camera has turned off automatically to save

162

Notes

 

• The camera and battery may not work

174

 

 

properly at low temperatures.

 

 

 

 

 

and

Camera turns off without

• The camera turns off if the Charging AC

18

 

Adapter is connected while the camera is on.

 

 

 

 

Index

warning.

 

 

• The camera turns off if the USB cable

138,

 

 

 

 

 

 

connecting it to a computer or printer is

140,

 

 

 

disconnected. Reconnect the USB cable.

144

 

 

• Inside of the camera has become hot. Leave

–

 

 

 

the camera off until the inside of the camera

 

 

 

 

has cooled, and then try turning it on again.

 

 

 

 

 

 

184