
Troubleshooting
| Problem |
| Cause/Solution | A | |
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| Off is selected for Sound settings>Shutter |
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| No sound when shutter is | sound in setup menu. No sound is heard with | |||
| released. | some shooting modes and settings, even when | |||
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| On is selected. |
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| Off is selected for the AF assist option in the |
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| setup menu. | ||||
| depending on the position of the focus area or | ||||
| light. | ||||
| the current scene mode, even when Auto is | ||||
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| selected. |
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| Images appear smeared. | Lens is dirty. Clean lens. | |||
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| Colors are unnatural. | White balance does not match light source. | |||
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| Shutter speed too slow or ISO sensitivity is high |
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| Randomly spaced bright pixels | as the subject is dark. Noise can be reduced by: |
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| (“noise”) appear in image. | • | Using flash. | ||
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| • Specifying a lower ISO sensitivity setting. | |||
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| • The flash mode is set to c(off) | |||
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| • Flash window is blocked. | |||
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| • Subject is beyond flash range. | |||
| Images are too dark | • | Adjust exposure compensation. | ||
| (underexposed). | • | Increase ISO sensitivity. | ||
Technical |
| • Subject is backlit. Select Backlighting scene | |||
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| mode or set the flash mode setting to X(fill |
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| flash). |
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Notes | Images are too bright | Adjust exposure compensation. | |||
(overexposed). | |||||
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and |
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| When taking pictures with b(auto with red- |
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Index |
| eye reduction) or fill flash with slow sync and |
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| Unexpected results when flash | mode, |
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| set to b(auto with | areas not affected by | |||
| reduction). | mode other than Night portrait, and change |
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| the flash mode to any setting other than b |
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| (auto with |
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| again. |
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| • Under some shooting conditions, facial skin | |||
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| tones may not be softened. |
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| Skin tones are not softened. | • Select e(skin softening) for Glamour | |||
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| retouch in the retouch menu for images |
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| containing four or more faces. |
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