Troubleshooting

Problem

Cause/Solution

A

 

 

• Camera is off.

21

 

 

• Standby mode for saving power: press the

21, 162

 

 

power switch, the shutter-release button, A

 

 

 

button, cbutton, or b(emovie-record)

 

 

 

button.

 

 

Monitor is blank.

• When flash lamp blinks, wait until flash has

35

 

 

charged.

 

 

 

• Camera and computer are connected via USB

138

 

 

cable.

 

 

 

• Camera and TV are connected via audio/video

134

 

 

cable or HDMI cable.

 

 

 

 

 

 

 

• If camera clock has not been set, “Date not

22, 152

 

 

set” indicator blinks during shooting and

 

 

 

movie recording. Images and movies saved

 

 

 

before clock is set are dated “00/00/0000

 

 

Date and time of recording are

00:00” or “01/01/2011 00:00” respectively. Set

 

 

not correct.

the correct time and date using the Date and

 

 

 

time setting in Time zone and date option

 

 

 

in the setup menu.

 

 

 

• Check camera clock regularly against more

152

 

 

accurate timepieces and reset as required.

 

 

 

 

 

 

Monitor is hard to read.

• Adjust monitor brightness.

155

 

• Monitor is dirty. Clean monitor.

175

Technical

 

 

 

 

monitor.

settings in the setup menu.

155

No indicators displayed in

Playback is set to Auto info for Monitor

 

 

 

 

 

Notes

 

Set the correct time and date using the Date

 

 

 

 

Print date not available.

and time setting in Time zone and date

22, 152

and

 

option in the setup menu.

 

 

 

 

Index

Date not appearing on images

• Another function that restricts the Print date

80

even when Print date is

option is enabled.

 

 

• The current shooting mode is one that does

157

 

enabled.

 

not support Print date.

 

 

 

 

 

 

 

 

 

Screen for setting date and

 

 

 

time is displayed when camera

Clock battery is exhausted; all settings were

153

 

is turned on.

 

restored to their default values.

 

 

 

 

Camera settings reset.

 

 

 

 

 

 

 

185