Supervisor features
Use Night Service
Use the Night Service feature to define how calls are handled outside of business hours.
To activate Night Service
1. Tap the Night Service soft key.
2.Press the 6 key (6 = N for Night) to go into Night Service.
The Night Service soft key color changes and remains altered. All calls in queue and new calls receive night service.
To transition to Night Service
1. Tap the Night Service soft key.
2.Press the 8 key (8 = T for Transition) to activate Transition mode.
The Night Service soft key color changes and remains altered. All calls in queue remain in queue and new calls receive Night Service.
To deactivate Night Service
1. Tap the Night Service soft key.
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