About the IP Phone | Nortel Networks 1000 manual

About the IP Phone 2007

The Tools/Navigation area has five main elements presented as touchable keys:

Tap this icon to determine which external applications are registered (for example, My CallPilot), and launch them by tapping on the appropriate icon.

Tap this icon to access the Telephone screen.

Tap this soft key to go to the primary external application, as configured by the administrator. The key displays the icon of the primary application.

Tap this icon to access the following tools used on the IP Phone 2007:

•Network Configuration

•Local Diagnostics

•Touch Panel Setup

•Contrast and Brightness

•USB Devices

•TFTP Upgrade

•Preferences

Note: Network Configuration, Local Diagnostics, and TFTP Upgrade are for administrator use only.

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Nortel Networks 1000 manual About the IP Phone

1000 specifications

Nortel Networks 1000, commonly known as the Nortel 1000, represents a significant advancement in telecommunications technology during its era. Launched in the 1990s, this digital switch was pivotal for telecom service providers, emphasizing flexibility, scalability, and performance. Its design catered to a variety of applications, making it an ideal choice for both large corporations and smaller enterprises.

One of the standout features of the Nortel 1000 was its modular architecture. This design enabled users to customize their systems based on specific needs, easily incorporating additional modules and capabilities as required. The modularity allowed for seamless upgrades and expansions, making it a cost-effective solution for growing businesses. The Nortel 1000 also supported Voice over IP (VoIP) technology, which revolutionized traditional telephony services. By converting voice signals into digital data, it facilitated more efficient transmission over the internet, reducing costs associated with traditional long-distance calls.

In terms of reliability, the Nortel 1000 was engineered with high availability in mind. Redundant power supplies and failover mechanisms ensured that telecom services remained uninterrupted, even in the event of hardware failures. Furthermore, Nortel incorporated robust security features, including encryption and authentication protocols, to safeguard communications and protect sensitive information.

The system also supported advanced telephony features such as call forwarding, voicemail, conferencing, and automated attendant services. These features enhanced user experience and efficiency, making the Nortel 1000 an appealing choice for businesses seeking to optimize their communication processes. The switch was also capable of integrating with existing legacy systems, which mitigated the cost and complexity associated with transitioning to newer technologies.

Nortel Networks placed a significant emphasis on user-friendly management with the Nortel 1000. The intuitive interface allowed system administrators to monitor performance, configure settings, and manage users with relative ease. This focus on usability contributed to the overall appeal of the Nortel 1000 in a rapidly evolving telecommunications landscape.

In conclusion, the Nortel Networks 1000 set a benchmark for digital switching technologies in its time. Its modularity, support for VoIP, reliability, and advanced feature set made it a robust solution for modern telecommunications needs, and its legacy continues to influence the industry today.

Contents

IP Phone Page Revision history Revision history Contents Index Supervisor features About the IP Phone Basic features IP Phone Telephone controls About the IP Phone About the IP Phone About the IP Phone IP Phone 2007 display Telephone Display Tools/Navigation area About the IP Phone Touch panel Cleaning the Telephone Screen Enter text using the telephone dialpad Enter and edit textApplication Text Entry Edit text using the soft keys Enter text using the pop-up keyboardEditing soft key description USB keyboard function keys during telephone calls Enter text using the USB keyboard Agent Login Agent and Supervisor features Login with Agent ID and Multiple Queue Assignments Agent ID and MQA login options To log Default Login To log out Agent Logout Agent features Answer ACD callsTo answer the call To enable call forcing for headset users Use Force CallTo terminate the call To record activities Use Activity code Use Not Ready Use Emergency Place or answer non-ACD calls To place a callTo answer a call Contact the supervisor To answer a call from the supervisorTo answer a call from the supervisor while on another call To place a call to the supervisor To return to the ACD callTo conference in the supervisor during a call in progress Use Answer Agent Supervisor features Use Agent key Use Answer EmergencyAgent status Use Interflow Use Call Agent To deactivate Night Service Use Night ServiceTo activate Night Service To transition to Night Service Display Queue Observe Current status of ACD queue To display information on the ACD queue Current status of agents Display Agent status Soft key display Queue status Description Display Queue soft key states Terms you should know Terms you should know Terms you should know Terms you should know Terms you should know Terms you should know Regulatory and safety information EMC Compliance Safety DenAn regulatory notice for Japan Other Regulatory and safety information Index Cleaning Page Copyright 2007 Nortel Networks. All rights reserved