Asante Technologies 5212 Troubleshooting, LED Indicators, Data LED for the port never comes on

Appendix A

Troubleshooting

LED Indicators

This section provides some diagnostic tips for troubleshooting problems with your network and the IntraSwitch 5212.

The following table describes some possible errors and solutions for troubleshooting problems via the IntraSwitch 5212’s LEDs.

LED Error Type/Cause

Solution (Options or Steps)

Power LED does not come on when the power cord is connected to an outlet

❏AC power source is not opera- tional.

❏Power cord not connected/faulty.

❏Internal power supply has failed.

❏Check the AC power source.

❏Connect/replace the power cord.

❏If configured, ensure redundant DC power supply is connected and is operating (schedule time to return unit for repair).

Data LED for the port never comes on

❏Cable connection is broken or faulty.

❏Equipment to which the port is connected is not operating.

❏Make sure the LINK LED is on; if the LINK LED is off, replace cable.

❏Make sure the device to which the port is connected is operat- ing properly.

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