Technical Support | Asante Technologies 5212 instruction

Appendix E

Technical Support

To contact Asanté Technical Support:

Telephone:	(800) 622-7464
Fax:	(801) 566-3787
Internet mail:	support@asante.com
World Wide Web site:	http://www.asante.com
Bulletin Board Service (BBS): (408) 432-1416
FTP Archive:	ftp.asante.com

Technical Support Hours

6:00 a.m. to 5:00 p.m. Paciﬁc Standard Time, Monday-Friday

Page E-1

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Asante Technologies 5212 user manual Technical Support

Contents

IntraSwitch Copyright 1998 by Asanté Technologies, Inc Table of Contents LED Indicators Installation Console Management Setting Up For Management Status Monitoring and Statistics Supported MIBs TroubleshootingAdvanced Management Management Menu Tree Technical Support Index Technical Specifications About This Manual Chapter contents Document conventions Audience About This Manual Chapter Contents Document Conventions About This Manual Introduction Introduction IntraSwitch IntraSwitch Components SNMP-Based Management Conﬁguration/ ManagementConsole/Telnet Management Web Browser Management Switching Capacity Introduction Package Contents Action Tool/Material Required Tools Materials Pin Assignments Pin Assignments Factory Defaults Installation Environmental Requirements Installing the IntraSwitchInstallation Guidelines Power Requirements Step Action Installation Overview Equipment Rack Installation Rack Mounting Desktop Placement Rack Mounting/Desktop Placement Installing an Asanté MII Module Slide the Asanté MII module into the expansion Connecting the power cord to the IntraSwitch Connecting Power 10/100TX Port Connecting Network10Base-T Ports Connecting to the Network Connecting To Cable Required 100Base-FX Module Installation Asanté MII PortsConnecting To Cable Required ST Connector 10/100TX Module IntraSwitch 5212 cabling scenarios Diagram Setting up for Management Connecting to the Console port IntraSwitch Local Management Interface Main Menu Setting up for Management Setting up for Management LED Indicators Port LEDs Power LED Diagnostic LEDs LED Indicators LED Indicators LED Indicators Port LEDs Power LED Diagnostic LEDs Setting Up For Management IntraSwitch Management Management Out-of-Band Management If conﬁguring with a Macintosh computer In-Band Management In-Band Management Web Browser Management In-Band Management Console Management Console Management Console Management Conﬁguration Task Conﬁguration Management TasksConﬁguration and Management Tasks Management Task Main Menu Accessing a Submenu Exiting aLocal Management Interface General Information Menu Accessing the General Information Menu Logging into the Conﬁguration Menu Conﬁguration MenuLogging into the Conﬁguration Menu Menu Item Description Provides a brief overview of each menu Menu Item Description Current Settings Conﬁguring System Administration Information Press Return Conﬁguring TCP/IP Parameters TCP/IP Parameter Settings Conﬁguring TCP/IP Parameters Changing TCP/IP Information BootStrap Parameter Menu Conﬁguring Bootstrap Parameters Bootstrap Parameter Settings Conﬁguring Bootstrap Parameters Console Management Performing a Software Upgrade Conﬁguring Snmp Parameters Conﬁguring Snmp Parameters Snmp Parameter Settings Enabling Traps Conﬁguring Snmp Parameters Changing Community Strings Deleting a Trap Receiver Entry Console Management Adding a Trap Receiver Entry Conﬁguring Port Parameters Conﬁguring Port Parameters Console Management Port Parameter Settings Conﬁguring Full Duplex Console Management Enabling/Disabling a Port Conﬁguring Auto-Negotiation Conﬁguring MAC Forwarding Table Parameters Conﬁguring Rmon Parameters Finding an Entry in the MAC Forwarding Table Conﬁguring MAC Forwarding Table Parameters Setting the Age Out Timer Conﬁguring Spanning Tree Parameters Conﬁguring Spanning Tree Parameters Spanning Tree Parameter Settings 12 is an example of the Spanning Tree Port Parameter Menu Enabling/Disabling Spanning Tree on a Single Port Press Return Setting Telnet Idle Time Out Setting Telnet Idle Time Out 14 Set Console Password command line Setting Console Password 15 Reset Eeprom to Default command line Resetting Eeprom to Default Resetting the IntraSwitch Statistics Menu Accessing the Statistics Menu Console Management Status Monitoring and Statistics Status Monitoring and Statistics Monitoring the IntraSwitchViewing Current Operating Information Viewing the Current Operating Information Setting Description Counter Description Statistics screen page one of two Viewing Statistics Monitoring Counters Resetting StatisticsStatus Monitoring and Statistics Selecting a Port Counter Descriptions Viewing Statistics Stopping StatisticsExiting the Statistics Menu Status Monitoring and Statistics Viewing Statistics Status Monitoring and Statistics Advanced Management Advanced Management Advanced ManagementRmon Overview Beneﬁts Parameters Conﬁguring Rmon History Group Menu Advanced Management Rmon History Group Sampling Interval Adding an Rmon History Control Group EntryData Source Interface Number Requested Buckets Screen similar to -4 appears Granted Buckets Displaying an Rmon History Statistic Entry Local Management Interface can display Rmon Alarm Group Menu Adding an Rmon Alarm Group Entry Sampling Type Adding an Rmon Alarm Group EntryStartup Alarm Data Source Obj ID Falling Event Index Rising ThresholdFalling Threshold Rising Event Index Display Rmon Alarm Group entry Displaying an Rmon Alarm Group Entry Deleting an Rmon Alarm Group Entry 10 Rmon Event Group Menu Event Type Event Description Event Owner String Displaying an Rmon Event Group EntryEvent Community String Displaying the Rmon Event Group Entry Log Deleting an Rmon Event Group Entry Advanced Management Data LED for the port never comes on TroubleshootingLED Indicators Link LED for the port goes off Troubleshooting Statistics Supported MIBsRmon RFC Supported MIBs Alarm GroupHistory Group Interface Group MIB II RFCEvent Group System Group IP Routing Table Address Trans GroupIP Group IP Address Table UDP Listener Table TCP GroupTCP Connection Table UDP Group Base Port Bridge MIB1493 Appendix C Technical Speciﬁcations Environmental Speciﬁcations WeightPower Speciﬁcations Redundant Power Supply Statistics Management Menu Tree Management Menu Tree Technical Support Technical Support Numerics Index Description 5-3, 5-4,5-8,5-10 Index Index Index Configuring 5-10, 5-12, 5-14, 5-17 MIB Default 2-14 Rmon Snmp Index Configuring 5-10, 5-11, 5-12, 5-14, 5-17 Index Index