Nortel Networks 1535 manual

10How to get help

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

Multimedia Communications Server 5100

IP Phone 1535 Installation and Conﬁguration

NN43160-103 01.02 Standard

Release 3.5 20 November 2006

Copyright © 2006, Nortel Networks

Nortel Networks Conﬁdential

Image 10

Nortel Networks 1535 manual Getting help through a Nortel distributor or reseller

Contents

IP Phone 1535 Installation and Conﬁguration Page Revision History November 20 Revision History Contents Conﬁguring Email Contents Telecom Requirements for both Canada and USA Contents Getting help over the phone from a Nortel Solutions Center How to get helpFinding the latest updates on the Nortel web site Getting help from the Nortel web site Getting help through a Nortel distributor or reseller About the Nortel IP Phone Care of the Nortel IP Phone Default factory settings Safety informationNortel IP Phone 1535 shipping box content Technical speciﬁcations VoIP Settings menu Description of the IP Phone 1535 menu options System Settings menu Step Action Description of the IP Phone 1535 menu options Using the SD/MMC card IP Phone 1535 connection ports About the Nortel IP Phone First time installation of the Nortel IP Phone Installing the IP Phone 1535 for the ﬁrst time Installing the IP Phone 1535 for the ﬁrst time Provisioning the MCS Connecting the handset Physically installing the IP PhoneInstallation guidelines Connecting the Nortel IP Phone 1535 to a power source Connecting to Pstn Logging in to the IP Phone 1535 Admin modeAttaching the IP Phone 1535 to the stand Installing the Nortel IP Phone 1535 using LAN Enabling the LAN connection proﬁle Accessing and modifying the LAN Network Settings Enabling the WiFi connection proﬁle Accessing and modifying Wireless Settings WEP With 64-bit Encryption Modifying User Information parameters WPA-PSK Tkip Modifying Proxy parameters Conﬁguring VoIP domain name information Modifying port assignments Registering the IP Phone Step Action Nortel IP Phone 1535 System Software Updates Checking for available Nortel IP Phone 1535 software updates Initiating manual software updates for the Nortel IP Phone FTP software update process Provisioning the FTP update server Conﬁguring the FTP server login account Provisioning the FTP server directory structure FTP software update ﬁles Handling the FirmwareUpdateRequest.acfg ﬁle Nortel IP Phone 1535 System Software Updates Provisioning the FTP update server Sample FTP server directory structure Registration option Additional conﬁguration using the VoIP Settings menuVoIP Settings menu De-Registering the IP Phone Misc. Miscellaneous Accessing and modifying Call Total Bandwidth Ctbw Ports For more information, see Modifying port assignments Modifying Codec Priority lists Enter the ID used to access your voice mail, and press OK Conﬁguring VoIP Voice Mail Conﬁguring the Mailbox Password Accessing and activating the Reset function Additional conﬁguration using the System Settings menuModifying the Date and Time Accessing the Technical Features conﬁguration option Accessing the Technical Features conﬁguration option Additional conﬁguration using the System Settings menu Conﬁguring Email Conﬁguring Nortel IP Phone 1535 Email account information 52 Conﬁguring Email IP Phone 1535 Camera Enabling and disabling the Camera IP Phone 1535 Camera Basic troubleshooting TroubleshootingKnown issues Troubleshooting connectivity issues Troubleshooting Nortel IP Phone 1535 emissions statement IP Phone 1535 Regulatory InformationRegulatory Information and Disclaimers FCC Interference Statement USA-FCC Federal Communications Commission StatementCompliance Statement for Canada Telecom Requirements for both Canada and USA IP Phone 1535 Regulatory Information Page IP Phone 1535 Installation and Conﬁguration