Call features and Flexible Feature Codes | Nortel Networks 2001

About the IP Phone 2001

Call features and Flexible Feature Codes

System administration is required for call features and Flexible Feature Codes (FFCs). Contact your system administrator to configure these features and codes on your telephone.

Call features and FFCs must be assigned to your telephone and supported by system software.

Security features

Your Station Control Password (SCPW) enables the following security features:

•Electronic Lock to prevent others from making calls from your telephone.

•Password-protected telephone features (for example, Remote Call Forward).

Your initial SCPW is defined by your system administrator. Contact your system administrator for detailed information.

To change your SCPW:

1. Press the Services key.

(Services)

2.Press the Navigation keys to scroll and highlight Password Admin.

3.Press the Select key.

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Nortel Networks 2001 manual Call features and Flexible Feature Codes, Security features, To change your Scpw, Services

Contents

IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents Basic features About the IP Phone Telephone controls Line Hold Services itemsGoodbye Msg/Inbox About the IP Phone Telephone display IP Phone 2001 LCD screen display Services Call features and Flexible Feature CodesSecurity features To change your Scpw About the IP Phone Steps Connect the IP Phone 2001 componentsBefore you begin IP Phone 2001 connections Configure options on IP Phone To use the Telephone Option menu Services Use the Telephone Option menu Adjust volume To adjust Ringer volume To adjust Handset listen volume Telephone Option menu To adjust On-hook dialing/listen volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrast Select a language To select a language Select Date/Time format To select a date/time format Select Local DialPad Tone To select Local DialPad Tone Select Ring type To choose a ring type View set information To view set information Use On-hook dialing Make a callUse Off-hook dialing Goodbye Use Predial To use Predial Line To edit a Predial number Line To activate Ring Again To call a Ring Again party when you receive notificationActivate Ring Again Enter the Ring Again Activate FFC Enter the Ring Again Deactivate Redial last number calledTo deactivate Ring Again before notification To use Last Number Redial To make a Speed Call Use Speed CallTo create a Speed Call number Press the Speed Call Controller key Press the System Speed Call key Make a System Speed CallTo make a System Speed Call Press the System Speed Call Answer a call To answer a call Transfer a call While on an active callPlace a call on hold To place a call on hold Use Timed Reminder Recall To activate Timed Reminder Recall Replace the handset before Use Call Park To park a call on the System Park DN or your own DN To retrieve a parked call Record a Calling Party Number To record a caller’s number for accounting purposes Conference key Trace a Malicious callTo activate Call Trace To forward your calls or change the forward number While away from your deskUse Call Forward To deactivate Call Forward To activate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call Forward Use Remote Call Forward To activate Remote Call Forward To deactivate Remote Call Forward To unlock your telephone Secure your telephoneTo lock your telephone Dial the Electronic Lock Deactivate FFC Dial your Station Control Password Talk with more than one person Set up a conference callTo set up a conference call Press the Line DN key to return to your original call To answer a Group Call Use Group CallTo call group members To end a Group Call Goodbye Enter the Make Set Busy Activate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Deactivate FFC To use Call Additional call featuresUse Call Page Connect to make an announcement To charge a call in progress Charge a call or charge a forced callCall Detail Recording FFC Detail Recording FFC Line To charge a call to an account when you transfer a call Dial the Call Detail Recording FFC Press the Conference key. The call is placed on hold To disconnect Enhanced Override Use Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Use Forced Camp-onTo use Forced Camp-on Use Privacy Release Override a busy signalTo override a busy/engaged signal To end the connection Use Radio To use Automatic Preselection Meet-me To answer a Radio Dial the Radio Paging Access FFCTo use Automatic Post selection Additional call features Additional features Virtual Office Additional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone Virtual Office logout To log out from a remote telephone Troubleshoot Virtual Office Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Media Gateway 1000B Normal ModeLocal Mode Resume Normal Mode Mode Troubleshoot MG 1000BResume Normal To enter the time for an Automatic Wake-Up call Hospitality featuresSet Automatic Wake-Up Dial the Automatic Wake-Up Request FFC Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address