While on an active call
While on an active call
This section describes features available during an active call.
Place a call on hold
Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by putting it on hold and then answer the second call.
To place a call on hold:
Press the Hold key.
(Hold)
To retrieve a call on hold:
Press the Line (DN) key.
(Line)
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a call to a third party:
1.Press the Transfer key. The other party is on hold and a dial tone sounds.
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