While on an active call

While on an active call

This section describes features available during an active call.

Place a call on hold

Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by putting it on hold and then answer the second call.

To place a call on hold:

Press the Hold key.

(Hold)

To retrieve a call on hold:

Press the Line (DN) key.

(Line)

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct a call to a third party:

1.Press the Transfer key. The other party is on hold and a dial tone sounds.

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Nortel Networks 2001 manual While on an active call, Place a call on hold, Transfer a call, To place a call on hold