Override a busy signal, Use Privacy Release | Nortel Networks 2001

Additional call features

Override a busy signal

Use the Override feature to override a busy signal and interrupt another call.

To override a busy/engaged signal:

You dial a telephone number and receive a busy signal.

Enter the Override FFC.

The people in the targeted call receive a tone for approximately one second. After the Override feature joins you to their call, a short tone repeats every 16 seconds.

To end the connection:

Press the Goodbye key.

(Goodbye)

Use Privacy Release

Use the Privacy Release feature to enable one or more people who share your DN to join a call.

To use Privacy Release on an established call:

Press the Privacy Release key during a call.

A person joins the call by pressing the shared number (DN) key on their telephone (Multiple Appearance DN feature).

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Nortel Networks 2001 Override a busy signal, Use Privacy Release, To override a busy/engaged signal, To end the connection

Contents

IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents About the IP Phone Basic features Line Telephone controls Msg/Inbox Services itemsGoodbye Hold About the IP Phone IP Phone 2001 LCD screen display Telephone display To change your Scpw Call features and Flexible Feature CodesSecurity features Services About the IP Phone Connect the IP Phone 2001 components Before you beginSteps IP Phone 2001 connections Configure options on IP Phone Use the Telephone Option menu To use the Telephone Option menu Services To adjust Ringer volume Adjust volume Telephone Option menu To adjust Handset listen volume To adjust On-hook dialing/listen volume To adjust the Buzzer volume To adjust display screen contrast Adjust display screen contrast To select a language Select a language To select a date/time format Select Date/Time format To select Local DialPad Tone Select Local DialPad Tone To choose a ring type Select Ring type To view set information View set information Make a call Use Off-hook dialingUse On-hook dialing Goodbye To use Predial Line To edit a Predial number Use Predial Line Enter the Ring Again Activate FFC To call a Ring Again party when you receive notificationActivate Ring Again To activate Ring Again To use Last Number Redial Redial last number calledTo deactivate Ring Again before notification Enter the Ring Again Deactivate Press the Speed Call Controller key Use Speed CallTo create a Speed Call number To make a Speed Call Press the System Speed Call Make a System Speed CallTo make a System Speed Call Press the System Speed Call key To answer a call Answer a call To place a call on hold While on an active callPlace a call on hold Transfer a call To activate Timed Reminder Recall Use Timed Reminder Recall Replace the handset before To park a call on the System Park DN or your own DN Use Call Park To retrieve a parked call To record a caller’s number for accounting purposes Record a Calling Party Number Trace a Malicious call To activate Call TraceConference key To deactivate Call Forward While away from your deskUse Call Forward To forward your calls or change the forward number To deactivate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To activate Internal Call Forward To activate Remote Call Forward Use Remote Call Forward To deactivate Remote Call Forward Dial the Electronic Lock Deactivate FFC Secure your telephoneTo lock your telephone To unlock your telephone Dial your Station Control Password Set up a conference call To set up a conference callTalk with more than one person Press the Line DN key to return to your original call Use Group Call To call group membersTo answer a Group Call To end a Group Call Goodbye Enter the Make Set Busy Deactivate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Activate FFC Additional call features Use Call Page Connect to make an announcementTo use Call Detail Recording FFC Charge a call or charge a forced callCall Detail Recording FFC To charge a call in progress Dial the Call Detail Recording FFC Line To charge a call to an account when you transfer a call Press the Conference key. The call is placed on hold Use Enhanced Override To use Enhanced OverrideTo disconnect Enhanced Override Use Forced Camp-on To use Forced Camp-onTo answer a call camped-on to your extension To end the connection Override a busy signalTo override a busy/engaged signal Use Privacy Release To use Automatic Preselection Meet-me Use Radio Dial the Radio Paging Access FFC To use Automatic Post selectionTo answer a Radio Additional call features Virtual Office Additional features Additional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone To log out from a remote telephone Virtual Office logout Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode Dial the Automatic Wake-Up Request FFC Hospitality featuresSet Automatic Wake-Up To enter the time for an Automatic Wake-Up call To quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCGoodbye To verify the time for the Automatic Wake-Up call Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address