Troubleshoot MG 1000B, Resume Normal, Mode | Nortel Networks 2001

Additional features

Troubleshoot MG 1000B

When you use MG 1000B, error messages may display on–screen. The following table lists error messages and actions to correct the causes.

Table 2: Troubleshoot MG 1000B

Display Message	Probable Cause	Action

Local Mode	Test Local mode.	Press the Services
		key, and then select
		Resume Normal
		Mode.

	Network problem.	Contact system
		administrator if
		problem persists.

Local Mode	Gatekeeper unable to	Notify system
Invalid ID (1)	find endpoint from	administrator.
Invalid ID (1)	Branch User ID.
	Branch User ID.

Local Mode	Branch User ID not	Notify system
Invalid ID (2)	found in any	administrator.
Invalid ID (2)	equipped Terminal
	equipped Terminal
	Number (TN).

78

Image 78

Nortel Networks 2001 manual Troubleshoot MG 1000B, Resume Normal, Mode

Contents

IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents Basic features About the IP Phone Telephone controls Line Hold Services itemsGoodbye Msg/Inbox About the IP Phone Telephone display IP Phone 2001 LCD screen display Services Call features and Flexible Feature CodesSecurity features To change your Scpw About the IP Phone Connect the IP Phone 2001 components Before you beginSteps IP Phone 2001 connections Configure options on IP Phone To use the Telephone Option menu Services Use the Telephone Option menu Adjust volume To adjust Ringer volume To adjust Handset listen volume Telephone Option menu To adjust On-hook dialing/listen volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrast Select a language To select a language Select Date/Time format To select a date/time format Select Local DialPad Tone To select Local DialPad Tone Select Ring type To choose a ring type View set information To view set information Make a call Use Off-hook dialingUse On-hook dialing Goodbye Use Predial To use Predial Line To edit a Predial number Line To activate Ring Again To call a Ring Again party when you receive notificationActivate Ring Again Enter the Ring Again Activate FFC Enter the Ring Again Deactivate Redial last number calledTo deactivate Ring Again before notification To use Last Number Redial To make a Speed Call Use Speed CallTo create a Speed Call number Press the Speed Call Controller key Press the System Speed Call key Make a System Speed CallTo make a System Speed Call Press the System Speed Call Answer a call To answer a call Transfer a call While on an active callPlace a call on hold To place a call on hold Use Timed Reminder Recall To activate Timed Reminder Recall Replace the handset before Use Call Park To park a call on the System Park DN or your own DN To retrieve a parked call Record a Calling Party Number To record a caller’s number for accounting purposes Trace a Malicious call To activate Call TraceConference key To forward your calls or change the forward number While away from your deskUse Call Forward To deactivate Call Forward To activate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call Forward Use Remote Call Forward To activate Remote Call Forward To deactivate Remote Call Forward To unlock your telephone Secure your telephoneTo lock your telephone Dial the Electronic Lock Deactivate FFC Dial your Station Control Password Set up a conference call To set up a conference callTalk with more than one person Press the Line DN key to return to your original call Use Group Call To call group membersTo answer a Group Call To end a Group Call Goodbye Enter the Make Set Busy Activate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Deactivate FFC Additional call features Use Call Page Connect to make an announcementTo use Call To charge a call in progress Charge a call or charge a forced callCall Detail Recording FFC Detail Recording FFC Line To charge a call to an account when you transfer a call Dial the Call Detail Recording FFC Press the Conference key. The call is placed on hold Use Enhanced Override To use Enhanced OverrideTo disconnect Enhanced Override Use Forced Camp-on To use Forced Camp-onTo answer a call camped-on to your extension Use Privacy Release Override a busy signalTo override a busy/engaged signal To end the connection Use Radio To use Automatic Preselection Meet-me Dial the Radio Paging Access FFC To use Automatic Post selectionTo answer a Radio Additional call features Additional features Virtual Office Additional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone Virtual Office logout To log out from a remote telephone Troubleshoot Virtual Office Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode To enter the time for an Automatic Wake-Up call Hospitality featuresSet Automatic Wake-Up Dial the Automatic Wake-Up Request FFC To quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCGoodbye To verify the time for the Automatic Wake-Up call Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address