Dial the Call Detail Recording FFC | Nortel Networks 2001 guide

Additional call features

3. Dial the charge account number.

4.Press the Line (DN) key to return to the call.

(Line)

To charge a call to an account when you transfer a call:

1.Press the Transfer key. The call is placed on hold.

2. Dial the Call Detail Recording FFC.

3. Dial the charge account number.

4.After the dial tone, dial the number to where the call is to be transferred.

5.Press the Transfer key when you hear the telephone ring.

Note: You can talk privately to the person at the transfer number before you press the Transfer key.

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Nortel Networks 2001 Line To charge a call to an account when you transfer a call, Dial the Call Detail Recording FFC

Contents

IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents About the IP Phone Basic features Line Telephone controls Msg/Inbox Services itemsGoodbye Hold About the IP Phone IP Phone 2001 LCD screen display Telephone display To change your Scpw Call features and Flexible Feature CodesSecurity features Services About the IP Phone Steps Connect the IP Phone 2001 componentsBefore you begin IP Phone 2001 connections Configure options on IP Phone Use the Telephone Option menu To use the Telephone Option menu Services To adjust Ringer volume Adjust volume Telephone Option menu To adjust Handset listen volume To adjust On-hook dialing/listen volume To adjust the Buzzer volume To adjust display screen contrast Adjust display screen contrast To select a language Select a language To select a date/time format Select Date/Time format To select Local DialPad Tone Select Local DialPad Tone To choose a ring type Select Ring type To view set information View set information Use On-hook dialing Make a callUse Off-hook dialing Goodbye To use Predial Line To edit a Predial number Use Predial Line Enter the Ring Again Activate FFC To call a Ring Again party when you receive notificationActivate Ring Again To activate Ring Again To use Last Number Redial Redial last number calledTo deactivate Ring Again before notification Enter the Ring Again Deactivate Press the Speed Call Controller key Use Speed CallTo create a Speed Call number To make a Speed Call Press the System Speed Call Make a System Speed CallTo make a System Speed Call Press the System Speed Call key To answer a call Answer a call To place a call on hold While on an active callPlace a call on hold Transfer a call To activate Timed Reminder Recall Use Timed Reminder Recall Replace the handset before To park a call on the System Park DN or your own DN Use Call Park To retrieve a parked call To record a caller’s number for accounting purposes Record a Calling Party Number Conference key Trace a Malicious callTo activate Call Trace To deactivate Call Forward While away from your deskUse Call Forward To forward your calls or change the forward number To deactivate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To activate Internal Call Forward To activate Remote Call Forward Use Remote Call Forward To deactivate Remote Call Forward Dial the Electronic Lock Deactivate FFC Secure your telephoneTo lock your telephone To unlock your telephone Dial your Station Control Password Talk with more than one person Set up a conference callTo set up a conference call Press the Line DN key to return to your original call To answer a Group Call Use Group CallTo call group members To end a Group Call Goodbye Enter the Make Set Busy Deactivate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Activate FFC To use Call Additional call featuresUse Call Page Connect to make an announcement Detail Recording FFC Charge a call or charge a forced callCall Detail Recording FFC To charge a call in progress Dial the Call Detail Recording FFC Line To charge a call to an account when you transfer a call Press the Conference key. The call is placed on hold To disconnect Enhanced Override Use Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Use Forced Camp-onTo use Forced Camp-on To end the connection Override a busy signalTo override a busy/engaged signal Use Privacy Release To use Automatic Preselection Meet-me Use Radio To answer a Radio Dial the Radio Paging Access FFCTo use Automatic Post selection Additional call features Virtual Office Additional features Additional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone To log out from a remote telephone Virtual Office logout Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Media Gateway 1000B Normal ModeLocal Mode Resume Normal Mode Mode Troubleshoot MG 1000BResume Normal Dial the Automatic Wake-Up Request FFC Hospitality featuresSet Automatic Wake-Up To enter the time for an Automatic Wake-Up call Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address