Record a Calling Party Number | Nortel Networks 2001 guide

While on an active call

Record a Calling Party Number

Use the Calling Party Number feature to record a caller’s number, or to charge a call to an account number, during an established call.

To record a caller’s number for accounting purposes:

1.Press the Call Party key. The caller is placed on hold.

2.Dial a charge account number or the caller’s number.

Note: For information on using the Charge key, see “Charge a call or charge a forced call” on page 58.

3.Press the Call Party key to return to the call.

44

Image 44

Nortel Networks 2001 manual Record a Calling Party Number, To record a caller’s number for accounting purposes

Contents

IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents Basic features About the IP Phone Telephone controls Line Services items GoodbyeHold Msg/Inbox About the IP Phone Telephone display IP Phone 2001 LCD screen display Call features and Flexible Feature Codes Security featuresServices To change your Scpw About the IP Phone Steps Connect the IP Phone 2001 componentsBefore you begin IP Phone 2001 connections Configure options on IP Phone To use the Telephone Option menu Services Use the Telephone Option menu Adjust volume To adjust Ringer volume To adjust Handset listen volume Telephone Option menu To adjust On-hook dialing/listen volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrast Select a language To select a language Select Date/Time format To select a date/time format Select Local DialPad Tone To select Local DialPad Tone Select Ring type To choose a ring type View set information To view set information Use On-hook dialing Make a callUse Off-hook dialing Goodbye Use Predial To use Predial Line To edit a Predial number Line To call a Ring Again party when you receive notification Activate Ring AgainTo activate Ring Again Enter the Ring Again Activate FFC Redial last number called To deactivate Ring Again before notificationEnter the Ring Again Deactivate To use Last Number Redial Use Speed Call To create a Speed Call numberTo make a Speed Call Press the Speed Call Controller key Make a System Speed Call To make a System Speed CallPress the System Speed Call key Press the System Speed Call Answer a call To answer a call While on an active call Place a call on holdTransfer a call To place a call on hold Use Timed Reminder Recall To activate Timed Reminder Recall Replace the handset before Use Call Park To park a call on the System Park DN or your own DN To retrieve a parked call Record a Calling Party Number To record a caller’s number for accounting purposes Conference key Trace a Malicious callTo activate Call Trace While away from your desk Use Call ForwardTo forward your calls or change the forward number To deactivate Call Forward Use Internal Call Forward To reinstate Call Forward to the same numberTo activate Internal Call Forward To deactivate Internal Call Forward Use Remote Call Forward To activate Remote Call Forward To deactivate Remote Call Forward Secure your telephone To lock your telephoneTo unlock your telephone Dial the Electronic Lock Deactivate FFC Dial your Station Control Password Talk with more than one person Set up a conference callTo set up a conference call Press the Line DN key to return to your original call To answer a Group Call Use Group CallTo call group members To end a Group Call Goodbye Work without interruption Use Make Set BusyEnter the Make Set Busy Activate FFC Enter the Make Set Busy Deactivate FFC To use Call Additional call featuresUse Call Page Connect to make an announcement Charge a call or charge a forced call Call Detail Recording FFCTo charge a call in progress Detail Recording FFC Line To charge a call to an account when you transfer a call Dial the Call Detail Recording FFC Press the Conference key. The call is placed on hold To disconnect Enhanced Override Use Enhanced OverrideTo use Enhanced Override To answer a call camped-on to your extension Use Forced Camp-onTo use Forced Camp-on Override a busy signal To override a busy/engaged signalUse Privacy Release To end the connection Use Radio To use Automatic Preselection Meet-me To answer a Radio Dial the Radio Paging Access FFCTo use Automatic Post selection Additional call features Additional features Virtual Office Additional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone Virtual Office logout To log out from a remote telephone Troubleshoot Virtual Office Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Media Gateway 1000B Normal ModeLocal Mode Resume Normal Mode Mode Troubleshoot MG 1000BResume Normal Hospitality features Set Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Goodbye To verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address