User Guide SoundPoint IP 330/320

Audio

Symptom

Problem

Corrective Action

 

 

 

There is no audio on the

The connections are not correct.

Do one of the following steps:

headset.

 

Ensure the headset is plugged into the

 

 

jack marked Headset at the rear of the

 

 

phone.

 

 

Ensure the headset amplifier (if

 

 

present) is turned on and/or the

 

 

volume is correctly adjusted). If the

 

 

amplifier uses batteries, check that

 

 

they are fully charged.

 

 

 

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Nortel Networks 320, 330 manual Audio