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User Guide SoundPoint IP 330/320 Viii
Models:
320
330
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Parts list
Configuring Basic Settings
Access to Screens and Systems
Setting Up Conferences
Adjusting the Volume
Power and Startup
Features Speed Dial
Hookswitch
Using Voice Mail
Headset Memory Mode
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User Guide SoundPoint IP 330/320
viii
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Contents
User Guide for the Polycom SoundPoint IP 330/320 Phone
Trademark Information
About This Guide
Changes to this Guide
User Guide SoundPoint IP 330/320
Contents
Using the Basic Features of Your SoundPoint IP 330/320 Phone
Troubleshooting Your SoundPoint IP 330/320 Phone
Contents
User Guide SoundPoint IP 330/320 Viii
Getting Started with Your SoundPoint IP 330/320 Phone
Parts List
Assembling Your SoundPoint IP 330/320 Phone
Connecting Network and Power Source
Connecting the Handset and Optional Headset
Handset Headset
Attaching the Base
Place all cords in the recessed area below the modular jacks
Registering the Phone
Features of Your SoundPoint IP 330/320 Phone
User Guide SoundPoint IP 330/320
Hookswitch
Before You Use Your SoundPoint IP 330/320 Phone
Press Or hold Down to scroll through Lists
Entry modes
User Guide SoundPoint IP 330/320
Customizing Your SoundPoint IP 330/320 Phone
Configuring Basic Settings
Appearance of Time and Date
Headset Memory Mode
Display Contrast
Headset Hookswitch
Ring Type
Language Support
Directory Search
Managing Call Lists
Managing Contacts
Adding Contacts
Customizing Your SoundPoint IP 330/320 Phone
Adding Contacts From Call Lists
Add Contacts From Corporate Directory
Editing Contacts
Deleting Contacts
Placing a Call to a Contact
Searching For a Contact
Managing Incoming Calls
Distinguishing Calls
Rejecting Calls
Diverting Calls
Supporting Multiple Line Keys Per Line
System Customizations
Supporting Multiple Lines
Supporting Shared Lines
User Guide SoundPoint IP 330/320
Using the Basic Features of Your SoundPoint IP 330/320 Phone
Placing a Call
To place a call using the handset
Answering a Call
Duration and destination
Press To place the original call on hold
Ending a Call
Adjusting the Volume
Muting the Microphone
Redialing
Placing a Call on Hold
Setting Up Conferences
Call the first party
To split a conference call
Transferring Calls
To transfer a call on
Forwarding Calls
Press and select Features Forward
Enabling Do Not Disturb
Features Speed Dial
Assigning Speed Dial Indexes
To assign a new speed dial key
Using Voice Mail
User Guide SoundPoint IP 330/320
Using Automatic Call Distribution
Select Features ACD Login/Logout
Using Multiple Call Appearances
Select Features ACD Agent Availabilit
User Guide SoundPoint IP 330/320
Managing Buddies
Using Buddy Lists
Presence
To add or delete a contact from your buddy list
Select Features Presence Buddy Status
Integrating With Microsoft Live Communications Server
Restarting Your Phone
To restart the phone
User Guide SoundPoint IP 330/320
Troubleshooting Your SoundPoint IP 330/320 Phone
Power and Startup
Symptom Problem Corrective Action
Controls
Access to Screens and Systems
To Restarting Your Phone on
Calling
Check same status of handset
Displays
Your Phone on
Audio
Regulatory Notices
Polycom Limited Warranty and Limitation Liability
CE and Vcci Mark
Safety and Compliance Russian Compliance
Index
User Guide SoundPoint IP 330/320
Index
User Guide SoundPoint IP 330/320 Index
