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Feature overview
To answer the call:
•Click on the 
found on the IP Softphone 3456 interface. or
•Click on the 
found on the desktop
To reject the call and forward it to your voicemail service (if configured), click
on 
.
Placing calls on hold
Calls can be placed on hold at any time. When a call is on hold, you cannot hear the caller and they cannot hear you. When a call is on hold, the message
‘Call on hold’ is displayed on the screen and the hold button is highlighted.
Nortel Communication Server 1000
IP Softphone 3456 User Guide
6.0 12 June 2009
Copyright © 2009 Nortel Networks
