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Feature overview
Call waiting
When you are on a call and another call comes in, the phone rings and the second call appears in a tab on the phone screen. To answer the call and place the current call on hold, click the new caller tab. The new call is answered when you click the tab, so there is no need to click the green answer button.
Mute
At any time during a call, you can mute your microphone so that the caller cannot hear what you are saying; you, however, are still be able to hear them.
To mute a call, click on the Mute button (the Mute button is only displayed during calls).
Call Transfers
The IP Softphone 3456 offers users a number of different ways to transfer calls:
•Blind transfer – Pass a call directly to another extension without waiting for an acknowledgment or busy signal from the destination.
•Announced transfer – Ring the destination extension first and announce the call before transferring it through.
Nortel Communication Server 1000
IP Softphone 3456 User Guide
6.0 12 June 2009
Copyright © 2009 Nortel Networks
