Contents

New in this release

5

Features 5

 

Other changes 5

 

Revision history 5

 

Welcome

6

Your new IP Softphone 3456 6

 

Requirements 7

 

Online help 7

 

Nortel preferred configurations

7

Related publications 7

 

 

Feature overview

 

8

 

Starting up 8

 

 

 

 

 

 

Signing in

9

 

 

 

 

 

 

Screen layout

9

 

 

 

 

 

Making a call

10

 

 

 

 

 

Receiving calls

12

 

 

 

 

Placing calls on hold

13

 

 

 

Hold and resume

14

 

 

 

Mute 15

 

 

 

 

 

 

 

Call Transfers

15

 

 

 

 

 

Blind Transfer

16

 

 

 

 

Announced Transfer 18

 

 

 

Quick Transfer List

20

 

 

 

Contacts

24

 

 

 

 

 

 

Creating Contacts

24

 

 

 

Viewing Contacts

26

 

 

 

Dialling Contacts

27

 

 

 

Conference Calls

28

 

 

 

Managing Conference Calls

30

 

Disbanding Conferences

31

 

Suspending a Conference

31

 

Voicemail

32

 

 

 

 

 

 

 

 

 

 

 

 

Nortel Communication Server 1000

 

 

 

 

IP Softphone 3456 User Guide

 

 

 

 

 

NN43080-100 01.02

 

 

 

 

 

6.0

12 June 2009

Copyright © 2009 Nortel Networks

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Nortel Networks 3456, NN43080-100 manual Contents