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Feature overview
3 Select the name of the person to whom you would like to transfer the call.
4 The call is transferred and the phone hangs up.
Contacts
The lower half of the IP Softphone 3456 interface is dedicated to Contacts and call history (History). The following sections deal briefly with the principles of adding, viewing, and calling contacts.
Creating Contacts
Contact information can be imported from a variety of sources, including CSV files and Outlook Exchange servers; however, this guide deals exclusively with creating new contact profiles. For instructions on importing contact information, see the
To create a new contact profile:
1From the main phone screen, open the Contacts menu and select Add a
Contact. If the Address Book panel is open (the lower half of the IP Softphone 3456 interface), click the Add a Contact button 
.
Nortel Communication Server 1000
IP Softphone 3456 User Guide
6.0 12 June 2009
Copyright © 2009 Nortel Networks
