Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

 

Camera is off.

19

 

 

Battery is exhausted.

24

 

 

Standby mode for saving power: Press the power switch,

19, 30

 

 

 

shutter-release button or the cbutton, or rotate the

 

 

Monitor is blank.

 

mode dial.

 

 

Monitor is turned off. Press the xbutton to turn it on.

14

 

 

 

 

Camera and computer are connected via USB cable.

156

 

 

Camera and TV are connected via A/V cable or HDMI

154

 

 

 

cable.

 

 

 

Interval timer shooting in progress.

100

 

 

 

 

 

 

Ambient lighting too bright: use viewfinder or move to

26

 

Monitor is hard to

 

darker location.

 

 

Adjust monitor brightness.

173

 

read.

 

Monitor is dirty. Clean monitor.

195

 

 

 

 

Use monitor brightness boost.

15

 

 

 

 

 

 

The viewfinder is

Adjust diopter adjustment control.

26

 

hard to read.

 

 

 

 

 

 

 

 

 

 

 

Battery is exhausted.

24

Technical

 

Camera has turned off automatically to save power.

19

Camera turns off

At low temperatures, the camera and the battery may not

196

 

Inside of the camera has become hot. Leave the camera

-

Notes

without warning.

 

off until the inside of the camera has cooled.

 

 

 

function normally.

 

 

 

 

 

 

 

 

 

and

 

If the date has not been set (“Date not set” indicator blinks

20, 170

 

 

during shooting), still pictures have a time stamp of “00/

 

 

 

 

 

Index

recording are not

 

00/0000 00:00”; and movies are dated “01/01/10 00:00.”

 

 

Date and time of

 

Set the correct date and time using Date in the setup

 

 

 

 

 

 

correct.

 

menu.

 

 

The camera clock is not as accurate as a normal clock, such

170

 

 

 

 

 

as watches. Check camera clock regularly against more

 

 

 

 

accurate timepieces and reset as required.

 

 

 

 

 

 

No information

Shooting data and photo information may be hidden. Press

 

 

displayed in

the xbutton until shooting data or photo information is

14

 

monitor.

displayed.

 

 

 

 

 

 

Date imprint not

Date has not been set.

20, 170

 

available.

 

 

 

210