INSTALLER’S TROUBLESHOOTING GUIDE
TROUBLE | POSSIBLE CAUSE  | POSSIBLE REMEDY  | |
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System squeals when using  | Shorted wire on master or  | Check for short between terminals or loose wire.  | |
intercom.  | remote terminal board.  | 
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  | Two or more Remote Stations on  | Make separate cable  | |
  | same wire run to Master.  | Master.  | |
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  | Speakers in adjacent rooms  | If speakers are mounted directly back to back, one speaker will have  | |
  | mounted on common wall, or  | to be relocated. If speakers are in a common wall, try placing  | |
  | mounted back to back.  | fiberglass insulation behind each speaker, or isolate the speakers  | |
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  | from the wall by placing rubber washers or weather stripping between  | |
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  | speaker and wall.  | |
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  | Improper wire used in  | NuTone Model   | |
  | installation.  | 
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Hum in speakers.  | Intercom wiring run too close to  | Keep intercom wiring as far as practical from household AC power  | |
  | household AC power wiring.  | wiring. Do not run intercom wiring parallel to AC power wiring.  | |
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  | Shorted intercom power wiring or  | Check power connections to Master and connections to transformers.  | |
  | power wiring shorted to ground.  | 
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  | Interference from household  | A dimmer may cause interference. For dimmer and fluorescent  | |
  | electrical fixtures.  | lighting interference, use filters (G.E. 89G635 or equivalent;  | |
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  | NuTone Part No.   | |
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Static.  | Loose ground connection.  | Check ground connection to Master and connection to earth ground  | |
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  | source.  | |
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  | Interference from household  | A dimmer may cause interference. For dimmer and fluorescent  | |
  | electrical fixtures.  | lighting interference, use filters (G.E. 89G635 or equivalent;  | |
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  | NuTone Part No.   | |
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  | Interference from household  | Correct interference at the source: fish tank, heater, hand tool, coffee  | |
  | electrical appliances.  | pot, etc.  | |
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Remote Station not working.  | Wire installation.  | Check terminal board for broken wire or loose connection. Check  | |
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  | continuity of wire.  | |
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  | Speaker.  | Check continuity of speaker. Clean switch controls. Substitute with  | |
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  | speaker known to be in working order.  | |
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No door communication.  | Wire installation.  | Check continuity of wiring. Check connections at speaker and Master.  | |
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  | Speaker.  | Check with a speaker known to be in working order.  | |
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Optional Electronic Chime  | Wire installation.  | Be certain the chime is properly connected to the master station. Also,  | |
(Models   | 
  | be certain the front, side and rear buttons are properly connected to  | |
not operate or operates at a  | 
  | the chime board.  | |
low level.  | 
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Improper volume setting.  | Adjust the volume of the chime module by turning the volume  | ||
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  | potentiometer located on the chime module. NOTE: Chime Audio will  | |
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  | NOT be heard at stations selected to the OFF or MONITOR.  | |
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Electronic chime can't be  | Improper volume setting.  | Be certain the electronic chime is properly connected to the master  | |
heard through the master  | 
  | station's electronic chime input screw terminals.  | |
station or remote speakers.  | 
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Improper volume setting.  | Adjust the volume of the electronic chime by turning volume  | ||
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  | potentiometer located on the chime.  | |
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