Error Messages
Some of the more common error messages appear below. For additional error messages, see your
XXX TONER LOW
The Problem
Appears on the second line of the display to indicate that color XXX toner cartridge is getting low.
Note: If you have changed the LOW TONER item in the SYSTEM CONFIG MENU to STOP, the ATTENTION light will blink and you must either replace the toner cartridge immediately or press the ON LINE button to continue printing.
What to Do
Be sure you have a replacement toner cartridge (see page 37) on hand.
INSTALL NEW TONER nnn: XXXX TONER EMPTY
The Problem
The toner cartridge indicated (XXX) has run out of toner.
What to Do
Replace the toner cartridge. See page 37.
XXXX DRUM NEAR LIFE
The Problem
Appears on the second line of the display to indicate that color XXXX (e.g, BLACK) image drum needs to be replaced.
What to Do
Replace the XXXX image drum. (See the instructions supplied with the new image drum.)
INSTALL ADDITIONAL MEMORY 420: MEMORY OVERFLOW
The Problem
The amount of data in the file being printed has exceeded the printer’s memory.
What to Do
•Reduce the size of the file being printed (e.g., print the file as separate groups of pages instead of all the pages at one time).
•Install additional memory in the printer (see your
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