Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the program that was running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying the problem. See "Error Messages" in your User’s Guide for suggestions on resolving any problems.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front. The lights can be "off" or green. When the computer starts normally, the lights flash. If the computer malfunctions, the pattern of the lights and also that of the power button help to identify the problem.These lights also indicate sleep states.

Diagnostic Light Codes Before POST

Diagnostic Lights

Power

Problem Description

Suggested Resolution

 

Light

 

 

 

 

 

 

 

off

No electrical power is

Connect the computer to an electrical outlet.

 

 

supplied to the computer.

Ensure that the front-panel power light is on.

 

 

 

If the power light is off, ensure that the

 

 

 

computer is connected to a working electrical

 

 

 

outlet and then press the power button.

 

 

 

If the problem is still not resolved, contact

 

 

 

Dell for technical assistance.

 

 

 

 

 

off

The computer is in a normal

Press the power button to turn the computer on.

 

 

off condition; the computer is

If the computer does not turn on, ensure that

 

 

connected to an electrical

the front-panel power light is on. If the power

 

 

outlet.

 

 

light is off, ensure that the computer is

 

 

 

 

 

 

connected to a working electrical outlet and

 

 

 

then press the power button.

 

 

 

If the problem is still not resolved, contact

 

 

 

Dell for technical assistance.

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Quick Reference Guide

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Dell ND224 manual Diagnostic Lights, Error Messages, Diagnostic Light Codes Before Post