Olympus DM-20 Troubleshooting, Symptom, Probable cause, Action, Cannot find the recorded voice

Troubleshooting

Symptom Probable cause

Action

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks

Won’t work with AC adapter

Cannot find the downloaded file

Cannot find the recorded voice

The batteries are not loaded properly.

The batteries are dead.

The recorder is in HOLD mode.

The recorder is in HOLD mode.

The batteries are dead.

Low remaining internal flash memory.

The maximum number of files has been reached.

MUSIC mode is active.

The earphone is connected.

The VOLUME button is set to 0.

The file is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

The maximum number of index marks (16) has been reached.

The file is locked.

A non-standard AC adapter is being used.

The destination folder for downloading was other than the music A folder.

VOICE mode is active.

MUSIC mode is active.

Wrong folder.

Verify polarity is correct.

Replace with new batteries (☞ P.10).

Release the recorder from HOLD (☞ P.91).

Release the recorder from HOLD (☞ P.91).

Replace with new batteries (☞ P.10).

Erase unnecessary files (☞ P.77).

Check another folder.

Switch to VOICE mode (☞ P.11).

Unplug the earphones to use the internal speaker.

Adjust the VOLUME button.

Unlock the file (☞ P.80).

Move the recorder.

Set the microphone sensitivity to CONFERENCE mode and try again (☞ P.28).

Erase unnecessary index marks (☞ P.39).

Unlock the file (☞ P.80).

Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional).

Copy the music file into the music A folder.

Switch to MUSIC mode (☞ P.11).

Switch to VOICE mode (☞ P.11).

Switch to the right folder.

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Troubleshooting

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