4. Handling Errors and Problems

4.2Troubleshooting

 

Problem

Cause

Remedy

 

 

Is your arm placed

Refer to Chapter 3.2.

 

 

through the arm cuff

 

 

correctly?

 

 

 

 

Keep quiet during

 

 

Talking during the

measurement.

 

 

Carefully read and repeat

 

 

measurement.

 

 

the steps listed under

The reading is

 

 

Chapter 3.3.

extremely high (or low).

 

Carefully read and repeat

 

 

Are rolled up sleeves

 

 

the steps listed under

 

 

squeezing the arm?

 

 

Chapter 3.3.

 

 

 

 

 

Is the cuff lining in the

Cancel the measurement

 

 

and contact your

 

 

arm cuff damaged?

OMRON distributor or

 

 

 

Customer Services.

 

 

Is air leaking from the

Contact your OMRON

Cuff is not inflated.

distributor or Customer

arm cuff?

 

 

Services.

 

 

 

The unit operates normally and measurements

 

appear to be taken, but...

 

 

Measurements taken by a doctor are higher (or

Refer to Chapter 8.

 

lower).

 

EN

Measurement results are different each time.

 

 

 

The AC adapter was

Connect the AC adapter.

 

 

disconnected from the

 

 

(Refer to Chapter 2.1.)

No display appears

unit.

 

when O/I button is

The AC adapter was

Connect the AC adapter

pressed.

 

 

disconnected from the

to the power supply.

 

 

power supply.

(Refer to Chapter 2.1.)

Readings are not stored

G (guest) was selected,

Select the correct user

or no user ID was

ID.

in the memory.

selected.

(Refer to Chapter 3.3.)

 

 

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Omron i-Q142 instruction manual Troubleshooting, Problem Cause Remedy