Update Procedure

1 Press RECEIVER followed by HOME on the remote controller.

The Home menu appears on the TV screen.

2 Select “Firmware Update” and press ENTER. Note that the “Firmware Update” option will be grayed out for a short while after the AV receiver is turned on. Please wait until it becomes operable.

3 Select “Update via NET” and press ENTER.

Note that this option will not be available if there is no firmware file newer than the currently installed version.

4 Select “Update” and press ENTER. The update process will begin.

During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the AV receiver’s display. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.

5 The message “Completed!” appears on the AV receiver’s display, indicating that the update has been completed.

6 Turn off the AV receiver using 8ON/STANDBY on the front panel.

Do not use 8RECEIVER on the remote controller. Once turned off, the AV receiver will automatically turn on again.

Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If an error occurs, “Error!! *-** is displayed on the AV receiver’s display. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

Errors during an update via network

Error Code

Description

*-10,*-20

The Ethernet cable was not detected.

 

Reconnect the cable properly.

 

 

*-11,*-13,*-21,

Internet connection error.

*-28

Check the following items:

 

• Make sure the IP address, subnet mask,

 

gateway address, and DNS server are

 

configured properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver and the router are

 

connected with an Ethernet cable.

 

• Make sure your router is configured properly.

 

See the instruction manual of the router.

 

• If your network allows only one client

 

connection and there is any other device

 

already connected, the AV receiver will not be

 

able to access the network. Consult your

 

Internet Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the proxy

 

server if necessary. See the document

 

provided by your ISP. If you are still unable to

 

access the Internet, the DNS or proxy server

 

may be temporarily down. Contact your ISP.

 

 

Others

Retry the update procedure from the beginning.

 

If the error persists, please contact Onkyo

 

Support (page 110) and provide the error

 

code.

 

 

Case 2:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

En-108

Appendix

Case 3:

If you do not have an Internet connection to the network, please contact Onkyo Support (page 110).

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Onkyo TX-NR5010 instruction manual En-108, Update Procedure, Troubleshooting, Errors during an update via network

TX-NR5010 specifications

The Onkyo TX-NR5010 is a high-performance AV receiver that stands out in its class, designed for both dedicated home theater enthusiasts and casual listeners looking to enhance their audio experience. With a robust power output of 135 watts per channel, this receiver is well-equipped to drive a 7.2 channel surround sound system, delivering rich and immersive audio that brings movies, music, and games to life.

One of the key features of the TX-NR5010 is its support for the latest audio formats, including Dolby Atmos and DTS:X. These cutting-edge technologies create a three-dimensional sound environment that allows users to experience sound from every direction, effectively placing them in the heart of the action. For those who enjoy high-resolution audio, the TX-NR5010 supports FLAC, ALAC, and DSD files, ensuring that audiophiles can enjoy their music in the highest quality available.

In terms of connectivity, the TX-NR5010 is equipped with a wide array of inputs, including multiple HDMI ports with 4K upscaling capabilities. This allows users to connect various devices like Blu-ray players, gaming consoles, and media streaming boxes, while also ensuring compatibility with modern 4K televisions. Additionally, the receiver supports HDMI ARC, which simplifies the connection to a TV and enables seamless audio playback through the receiver.

The receiver is also integrated with advanced networking capabilities featuring Wi-Fi and Bluetooth support. This allows users to stream audio directly from their smartphones, tablets, or computers, making it incredibly convenient for those who enjoy listening to music from their digital libraries or popular streaming services like Spotify and TIDAL.

The Onkyo TX-NR5010 includes a sophisticated Equalization system that automatically calibrates the sound based on the room's acoustics using the AccuEQ Room Calibration technology. This ensures optimal audio performance and a perfectly balanced sound stage no matter where you are seated in the room.

In summary, the Onkyo TX-NR5010 combines powerful audio performance with advanced technology, making it a versatile choice for anyone looking to elevate their home theater experience. With support for the latest audio formats, extensive connectivity options, and innovative calibration features, the TX-NR5010 is a standout option for both casual listeners and home cinema aficionados looking for exceptional sound quality and versatility.