Troubleshooting—Continued

Amp

Remote controller

Symptom

Possible cause

 

 

 

 

Remedy

 

 

 

A low-frequency noise or

The audio connecting cables at the rear of the

Untangle the audio cables and position them as far

TX-SR501/TX-SR501E are too close to the

hum can be heard?

away as possible from the power cord.

 

power cord.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The sound is too bright or

 

 

 

 

 

 

 

 

 

 

 

 

 

harsh and the high range is

The Treble function is set too high.

Adjust the Treble function (pages 29, 37).

 

not clear.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The subwoofer mode is set to OFF or is set

Check the subwoofer mode (page 25).

 

 

incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The subwoofer is not work-

The volume of the subwoofer is set at mini-

Check the volume of the subwoofer (page 27).

 

mum.

 

 

ing or is very quiet?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Subwoofer output depends on the source mate-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

rial. Some material may not use the subwoofer

 

 

 

 

 

 

 

 

 

 

 

much.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The TV’s input selector is set incorrectly.

Select the correct input on the TV (i.e., the input to

 

which the TX-SR501/TX-SR501E is connected).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The video cable is not connected properly.

Check your video cables and connections

 

 

(pages 10–19).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There’s no picture on the

 

 

 

The TX-SR501/TX-SR501E doesn’t convert between

TV or monitor?

 

 

 

video formats. It works as a video signal switcher.

 

The video input and output are different for-

Composite video input signals are output only by

 

composite video outputs. S-Video input signals are

 

mats.

 

 

 

output only by S-Video outputs. And component

 

 

 

 

 

 

 

 

video input signals are output only by component

 

 

 

 

video outputs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can’t hear an AV compo-

The wrong input source is selected.

Select the correct input source (page 28).

 

nent?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The wrong remote controller mode is selected.

Select the correct mode (page 9).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There are no batteries in the remote controller.

Install new batteries (page 5).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The batteries are flat.

Replace with new batteries (page 5).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The batteries are installed incorrectly.

Check the batteries and correct as necessary (page 5).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You’re not pointing the remote controller at the

Point the remote controller at the TX-SR501/

 

The buttons on the

TX-SR501/TX-SR501E’s remote sensor.

TX-SR501E’s remote sensor (page 5).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use the remote controller closer to the TX-SR501/

TX-SR501/TX-SR501E

You’re too far away from the TX-SR501/

TX-SR501E (page 5). The remote controller has a

work OK but those on the

TX-SR501E.

 

 

range of approximately 16 ft. (5 meters).

 

remote controller don’t?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A strong light source is interfering with the

Make sure that the TX-SR501/TX-SR501E is not sub-

 

jected to direct sunshine or inverter-type fluorescent

 

TX-SR501/TX-SR501E’s remote sensor.

 

lights. Relocate if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the TX-SR501/TX-SR501E is installed in a

 

 

 

 

 

 

 

 

 

 

 

cabinet with colored glass doors, the remote

Open the doors, or use a cabinet without colored

 

controller may not work reliably when the

glass.

 

 

 

 

 

 

 

 

 

doors are closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Try entering the code again (page 41).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The wrong manufacturer’s code has been

If more than one code is provided, try them all

 

 

(page 41).

 

 

 

 

 

 

 

 

 

entered.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

With some manufacturer’s AV components, certain

 

 

 

 

 

 

 

 

buttons will not work as expected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can’t use the remote con-

 

 

 

To control an AV component connected via

 

,

 

 

 

 

 

 

 

 

troller with other AV com-

You’re pointing the remote controller at the

point the remote controller at the TX-SR501/

 

ponents?

TX-SR501E. To control an AV component that’s not

wrong AV component.

 

connected via

 

, point the remote controller at that

 

 

 

 

 

 

 

 

 

AV component (pages 40, 42)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To use

 

, you must make an

 

 

connection and an

 

 

 

 

 

 

 

You’ve made an

 

connection but not an ana-

analog RCA/phono connection between the AV com-

 

 

 

 

 

log RCA/phono connection.

ponent and TX-SR501/TX-SR501E, even if they are

 

 

 

 

connected digitally (page 19).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

46

Page 46
Image 46
Onkyo TX-SR501E instruction manual Troubleshooting, Amp Remote controller Symptom Possible cause Remedy

TX-SR501E specifications

The Onkyo TX-SR501E is a versatile home theater receiver that delivers quality audio performance and a range of features designed to enhance your multimedia experience. With a solid build and an array of connectivity options, it caters to both audiophiles and casual users alike.

One of the standout features of the TX-SR501E is its robust amplification system. It boasts a power output of 80 watts per channel, ensuring that your home theater setup receives ample power for a dynamic listening experience. This is complemented by Onkyo’s wide-range amplifier technology, which provides clear and precise sound reproduction across a variety of audio formats. Whether you're watching movies or listening to music, the receiver’s high current capabilities contribute to improved transient response and overall sound clarity.

The TX-SR501E supports multiple audio formats, including Dolby Digital and DTS, making it a great choice for both home theater enthusiasts and music lovers. The receiver is equipped with a 5.1 channel configuration, allowing you to fully immerse yourself in surround sound, perfect for movie nights or gaming sessions. It also includes various sound modes, enabling customization based on your preferences.

In terms of connectivity, the Onkyo TX-SR501E does not disappoint. It features multiple HDMI inputs, allowing for easy connections with modern devices, such as Blu-ray players, gaming consoles, and streaming devices. Additionally, it includes composite and component video inputs, so you can easily integrate older equipment into your setup. The receiver's outputs include a subwoofer pre-out, making it simple to connect an external subwoofer for enhanced bass response.

Another noteworthy characteristic is the inclusion of Onkyo’s own proprietary technologies, such as the Music Optimizer, which enhances the sound quality of compressed audio files. This feature works well with digital music formats, ensuring that your playlists sound as good as possible, regardless of the source.

The user interface of the TX-SR501E is intuitive, featuring an easy-to-navigate remote and an on-screen display that simplifies setup and operation. This makes it accessible for users of varying technical expertise.

Overall, the Onkyo TX-SR501E is a well-rounded home theater receiver that combines power, flexibility, and excellent sound quality, making it an ideal choice for anyone looking to elevate their audio experience. Whether you're a seasoned enthusiast or new to home theater systems, the TX-SR501E offers the performance and features you need to enjoy your favorite media to the fullest.