Troubleshooting
Power
Audio
Symptom | Possible cause | Remedy | |
The AV Receiver shuts | The amp protection system has been acti- |
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down immediately after | Contact your Onkyo dealer. | ||
vated. | |||
being turned on? |
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| The AV Receiver is muted and the MUTING | Unmute the AV Receiver (page 39). | |
| indicator is on. | ||
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| Make sure that all audio connecting plugs are | |
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| pushed in all the way. And make sure that the | |
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| inputs and outputs of all components are con- | |
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| nected properly (page 20). | |
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| The AV Receiver is not connected properly. | If your turntable doesn’t have a | |
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| phono preamp, you must connect one | |
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| between your turntable and the AV Receiver. | |
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| If your turntable uses an MC cartridge, you | |
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| must use a compatible phono preamp. | |
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| Make sure that the polarity of the speaker | |
| The speaker cables are not connected | cables is correct and that the bare wires are in | |
| properly. | contact with metal part of each speaker ter- | |
There’s no sound coming |
| minal (page 17). | |
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from the speakers? | The wrong input source is selected. | Select the correct input source (page 34). | |
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| A pair of headphones are connected. | Disconnect the headphones (page 39). | |
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| The input signal format is set to PCM or | Set the input signal format to Auto (page 47). | |
| DTS. | ||
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| The volume is set at minimum. | Turn up the volume (page 34). | |
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| Specify which speakers are connected | |
| The speakers are configured incorrectly. | (page 32), the speaker distances (page 48) | |
| and adjust the individual speaker levels | ||
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| (page 49). | |
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| Check the digital audio output setting on the | |
| The source component is not outputting dig- | connected device. On some games consoles, | |
| ital audio. | such as those that support DVD, the default | |
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| setting is off. | |
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| A compatible digital audio format is not | With some | |
| selected on the source component. | select an audio output format from a menu. | |
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| The Stereo, Direct, Pure Audio, or Orchestra | The center speaker is not used with these | |
| listening mode is selected. | modes (page 42). | |
The center speaker is not |
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The level of the center speaker is set at | Check the volume of the center speaker | ||
working or is very quiet? | minimum. | (page 49). | |
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| The Center setting is set to None in the | Check the Center setting in the Speaker Con- | |
| Speaker Configuration. | figuration (page 32). | |
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| You’re listening to a mono sound source |
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Only the center speaker is | (e.g., TV or AM broadcast) and the PL II/PL |
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IIx Movie or PL II/PL IIx Music listening | Select another listening mode (page 42). | ||
working? | |||
mode is selected, so the sound is concen- |
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| trated in the center speaker. |
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| Selected listening mode doesn’t use surround | When the Stereo, Direct, or Pure Audio lis- | |
| tening mode is selected, the surround speak- | ||
| speakers. | ||
| ers produce no sound (page 42). | ||
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| Surround speaker output depends on the |
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The surround speakers are | source material, and some material may not |
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not working? | use the surround speakers much. |
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| The level of the surround speaker is set at | Check the volume of the surround speaker | |
| minimum. | (page 49). | |
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| The Surround setting is set to None in the | Check the Surround setting in the Speaker | |
| Speaker Configuration. | Configuration (page 32). | |
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