Trouble- shooting
Service problems that appear to be major can often be solved easily. You can be your own troubleshooter by reviewing this guide.
All other servicing should be done by an Oreck authorized service center.
SAVE SERVICE CALLS...CHECK THESE FIRST:
•Is the filter bag full?
•Are the pores of filter bag clogged with powder or dust?
•Is the hose, wand, power nozzle or accessories clogged?
Problem |
| Check | Solution |
|
|
| |
Vacuum does not | • Power Cord | • Plug in Power Cord. Make sure it is firmly | |
turn ON. |
|
| into the wall outlet. |
| • Power Source | • If no power to outlet, check power source, | |
|
|
| fuse or circuit breaker. |
| • Hose Connection | • Make sure the hose is securely connected. | |
| • | Thermal Protector | • Allow vacuum to cool per instructions. |
|
|
| See Page 3. |
Vacuum has little | • | Filter Bag | • Filter bag may be clogged or full. Check |
or no suction. |
|
| and replace if necessary. See Page 13. |
| • | Motor Filter | • May be dirty or clogged. Clean or replace |
|
|
| if necessary. See Page 14. |
| • | Hose, wand or | • Clear obstruction. See Page 19. |
|
| accessories may |
|
|
| be clogged. |
|
| • Hose Connection | • Make sure hose is properly connected. | |
Power nozzle | • Hose Power Cord | • May not be properly connected. Plug hose | |
won’t turn ON. |
|
| firmly into receptacle on nozzle. |
| • Belt | • Belt may be worn or broken. Check and | |
|
|
| replace if necessary. See Page 15. |
| • | Switches | • Make sure surface selector switch and/or |
|
|
| brushroll switch are both on. See Page 3. |
| • | Thermal Protector | • Allow vacuum to cool per instructions. |
|
|
| See Page 3. |
Vacuum still | Review all the | Contact Oreck for service. | |
does not operate | above |
| |
properly. |
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