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| APPENDIX |
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| Appendix | |||
| Troubleshooting |
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| Problem |
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| Possible cause(s) |
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| Solution(s) |
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| No dial tone on | 1. | The base unit is not properly connected. | 1. | Check CONNECTION to power and telephone line. | ||
| the cordless | 2. | Too far from the base unit. | 2. | Move handset CLOSER to base unit. | ||
| handset. | 3. | Battery charge is low. | 3. | CHARGE battery. | ||
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| 4. | Incorrect battery polarity. | 4. | |||
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| 5. | 5. | Handset not registered. | |||
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| Antenna | 1. | The handset is not registered. If the | 1. | REGISTER the handset. | ||
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| handset is unregistered, it displays | 2. | Move CLOSER to the base unit. | ||
| flashing. |
| UNREGISTERED. |
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| 2. | The handset is out of range. |
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| No beep when | 1. | The handset is not placed properly on | 1. | Lift handset off the charger and carefully | ||
| the cordless |
| the charger. |
| REPOSITION correctly. | ||
| handset is | 2. | Charging contacts are dirty. | 2. | CLEAN charging contacts with a clean and dry cloth. | ||
| placed on the | 3. | The handset tone is turned off. | 3. Turn ON the handset tone from the Sounds Menu. | |||
| charger. | 4. | The handset’s power is turned off. | 4. | CHECK batteries. | ||
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| Handset charged | 1. | Handset battery is defective or faulty. | 1. | REPLACE with new AAA rechargeable | ||
| for 24 hours but | 2. | Handset is not placed properly on the |
| batteries. | ||
| Battery icon |
| charger. | 2. | CHECK to make sure the battery icon is scrolling. | ||
| remains empty. | 3. | Battery installed incorrectly. | 3. | |||
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| No symbol on | 1. | Battery is empty. | 1. | CHARGE battery. | ||
| the display. | 2. | The product is not properly connected. | 2. | Make sure your product is properly | ||
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| Bad audio | 1. Interference from nearby electrical appliance. | 1. | Try a different connection point, one that is away | |||
| quality | 2. Base unit is installed in a room with thick |
| from other electrical appliances. | |||
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| walls. | 2. | Install the base unit in a DIFFERENT room OR | ||
| etc.). | 3. | The handset is too far from the base unit. |
| use EXTENSION leads. | ||
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| 4. If you have Broadband/ADSL you need a in | 3. | Move CLOSER to the base unit. | |||
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| line filter (not supplied). | 4. | Ensure a | ||
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| phone sockets between wall plate and your phone. | |
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| Caller ID does | Service not activated. | Check your SUBSCRIPTION with the SERVICE | ||||
| not work. |
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| provider. | ||
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