Pacific Digital manual DrumXtreme Limited Warranty

Models: DrumXtreme

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11.DrumXtreme Limited Warranty

Pacific Digital Corporation warrants this product to be free from manufacturing defects for a period of one (1) year from the date of invoice to the end user (Customer). In the event that this product should fail during this period, Pacific Digital Corporation reserves the right to either replace or repair the product at its own discretion. If the product becomes defective during the Warranty period, Pacific Digital will repair or replace any defective component part at no charge to the original owner, subject to the limitations and requirements listed.

THE FOLLOWING IS REQUIRED BY PACIFIC DIGITAL CORPORATION when requesting warranty service:

Check your resellers return policy first. All purchased products must be returned to original reseller within their return policy time period. If the product is out of reseller’s return period, all returns to Pacific Digital Corporation for warranty repair within the warranty period must be authorized by Pacific Digital with a Return Material Authorization (RMA) number. To obtain an RMA number, contact tech-support at 888- 999-0372 or send an email to support@pacificdigital.com to obtain an RMA. The product must be packed in the original shipping carton or in suitable packing offering a similar degree of protection. To avoid scratches or other damage to the product during shipping, separate items such as the cables, power cords, etc. Each should be individually wrapped and placed in the same package.

Limitations:

The limited warranty provided by Pacific Digital Corporation does not cover:

The cost of returning the product to Pacific Digital (i.e. this is the user’s responsibility)

The drumhead and the drumsticks are not covered in the warranty

Any product with serial numbers or identification altered or removed

Exterior cosmetic damage

Damage, defect or failure caused by or resulting from: improper installation or operation of the unit from incorrect voltages or power supply; improper service by a non-

Copyright© 2003 Pacific Digital Corporation

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Pacific Digital manual DrumXtreme Limited Warranty