Additional phone features
67
Locked from Login Three failed attempts
to enter the correct
Station Control
Password.
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Permission Denied
(1)
Remote telephone
has no Station
Control Password.
Notify system
administrator.
Permission Denied
(3)
Incorrect User ID
entered.
Enter correct User ID.
Remote telephone
has no Station
Control Password.
Notify system
administrator.
Permission Denied
(4)
Incorrect User ID
entered.
Enter correct User ID.
Attempt to log in to a
remote IP Phone
2002, IP Phone 2004,
or IP Softphone 2050
from an
IP Phone 2001
(some restrictions
apply).
Go to an IP Phone
2002, IP Phone 2004,
or IP Softphone 2050
and try to log in
again, or consult your
system administrator.
Permission Denied
(5)
Incorrect User ID
entered.
Enter correct User ID.
Remote telephone
does not have VOUA
Class of Service.
Notify system
administrator.
Table 1: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message Probable Cause Action