Additional phone features

Table 1: Troubleshooting Virtual Office (Part 2 of 3)

Displayed Message

Probable Cause

Action

 

 

 

Locked from Login

Three failed attempts

Wait one hour for the

 

to enter the correct

lock to clear

 

Station Control

automatically, or

 

Password.

notify system

 

 

administrator to clear

 

 

lock.

 

 

 

Permission Denied

Remote telephone

Notify system

(1)

has no Station

administrator.

 

Control Password.

 

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

(3)

entered.

 

 

 

 

 

Remote telephone

Notify system

 

has no Station

administrator.

 

Control Password.

 

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

(4)

entered.

 

 

 

 

 

Attempt to log in to a

Go to an IP Phone

 

remote IP Phone

2002, IP Phone 2004,

 

2002, IP Phone 2004,

or IP Softphone 2050

 

or IP Softphone 2050

and try to log in

 

from an

again, or consult your

 

IP Phone 2001

system administrator.

 

(some restrictions

 

 

apply).

 

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

(5)

entered.

 

 

 

 

 

Remote telephone

Notify system

 

does not have VOUA

administrator.

 

Class of Service.

 

 

 

 

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Panasonic 2001 manual Troubleshooting Virtual Office Part 2