Before calling for service

Power supply
There’s no power.

Make sure the battery and AC adaptor are connected properly.

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Check the connections again.

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Power shuts off for no

To prevent the battery from running down needlessly, the camera-

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apparent reason.

 

recorder automatically turns off when the camera-recorder has

 

 

 

been left in the recording pause mode for more than 5 minutes.

 

 

 

Check the settings in the OTHER FUNCTIONS screen, POWER

 

 

 

SAVE.

 

Power goes off as soon as

The battery may have run out.

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it is turned on.

 

If the remaining battery charge display is blinking or

 

 

 

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appears, the battery has run out.

 

 

 

Either recharge the battery or replace the discharged battery with a

 

 

 

fully charged one.

 

Battery
The battery runs down

Make sure the battery is fully charged.

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quickly.

 

Keep charging until the AC adaptor’s CHARGE lamp goes out.

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Are you using the battery in a cold place?

 

 

 

The battery is affected by the ambient temperature. Its operating

 

 

 

time is reduced in low-temperatures.

 

 

The battery may have reached the end of its service life. The

 

 

 

battery will become unchargeable. The battery has a certain

 

 

 

service life which varies depending on how the battery is used. If

 

 

 

the battery operates only for a short period even when it is charged

 

 

 

adequately, it has reached the end of its service life.

 

The battery cannot be

The battery cannot be charged if the DC cord is connected.

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charged.

 

Disconnect it.

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The remaining battery

The remaining battery capacity display is merely a guideline. To

capacity is not displayed

 

ensure that remaining battery capacity is displayed correctly, use

 

correctly.

 

the battery completely from a fully-charged state, and charge

 

 

 

the battery again. (Remaining battery capacity may still not be

 

 

 

displayed correctly if the battery has been used for long periods in

 

 

 

high or low temperatures, or if the battery has been recharged a

 

 

 

large number of times.)

 

Shooting
Cannot start shooting.

Make sure the POWER switch is ON.

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Cannot focus automatically.

Make sure the camera is in manual focus mode. You can focus

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automatically when the auto focus mode is selected.

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Auto focus is not available when using the VFR function.

 

 

Auto focus is not available at slow shutter speed settings.

 

 

Depending on the lens, the auto focus function may not be

 

 

 

available.

 

 

You may be shooting a scene where it is difficult to bring the subject

 

 

 

into focus in the auto focus mode.

 

 

 

If this is the case, focus in the manual focus mode.

 

 

 

It may be hard to bring the subject into focus when

 

 

 

āā both close and distant objects are to be shot

 

 

 

āā shooting through a dirty window

 

 

 

āā shooting in a dark place

 

 

 

āā there are sparkling or shiny objects around the subject

 

 

 

āā the subject is moving fast

 

 

 

āā shooting a scene with minimal contrast

 

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