Before calling for service (continued)PC connection
Computer does not

Check the operating environment.

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recognize camera when

If your computer has multiple USB terminals, please try connecting

 

USB connection cable is

 

the camera to a different USB terminal.

 

connected.

Switch the camera’s power off and back on again, and reconnect

 

 

 

the USB connection cable.

 

An error message appears

To disconnect the USB connection cable safely, double-click the

on the computer when the

 

icon in the task tray, and follow the instructions on the screen.

 

USB connection cable is

 

 

 

disconnected.

 

 

 

Other
The remote control does

The battery in the remote control may have run out.

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not work.

 

If the remote control fails to work even if it is operated close to the

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remote control sensor of the camera-recorder, it means that the

 

 

 

battery has run out. Replace it with new one.

 

 

Is the IR REMOTE item on the setting menu OTHER FUNCTIONS

 

 

 

screen set to OFF?

 

There is a rattling sound

This is the sound of the lens moving. This is not a fault. No sound

when the camera-recorder

 

should be heard when the camera’s power is switched on.

 

is tilted back and forth.

 

 

 

A clicking sound is heard

This initialization operation is performed when the camera starts up.

when the power is turned

 

It occurs due to the construction of the camera and is not indicative

 

on or when the PB mode is

 

of any trouble.

 

switched to the CAM mode.

 

 

 

The SD Memory Card

The data on the card could be corrupted. Data can be corrupted by

screen appears strange.

 

static electricity and electromagnetic waves. Please always save

 

 

 

important data to a computer or other storage media.

 

The SD Memory Card

There could be a fault with the camera or with the SD Memory

cannot be used even after

 

Card. Please consult the place of purchase. Always use only SD

 

formatting.

 

Memory Cards of 512 MB - 32 GB with this camera.

 

The camera does not

Was the inserted SD Memory Card originally formatted with a

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recognize the SD Memory

 

computer? Always use this camera to format SD Memory Cards.

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Card even though it is

 

Please be aware that, when an SD Memory Card is formatted, all

 

inserted correctly.

 

data recorded on the card will be erased and will not be restorable.

 

The SD Memory Card is not

Please check that the device is compatible with the capacity or type

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recognized when inserted

 

(SD Memory Card/SDHC Memory Card/SDXC Memory Card) of

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into other devices.

 

the SD Memory Card that you are using.

 

 

 

For details, please consult the device’s own operating instructions.

 

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