Troubleshooting guide
Reference
RQT8009
40
Sound |
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No sound | • Check the connections and settings. Check the input mode on the amplifier if you have |
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Low volume. | connected one. |
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Distorted sound. | • Press [AUDIO] to select the audio. | 20 |
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Cannot hear the desired audio | • Turn off V.S.S. in the following cases. | 25 |
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type. |
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| • The disc may have a restriction on the method of audio output. If “D. MIX” does not appear in | — |
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| the display when playing |
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| output. Refer to the disc’s jacket. |
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Cannot switch audio. | • You cannot change the audio type when a | — |
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| the disc tray. |
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| • You cannot change the audio type when playing a | 33 |
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| +R. (You can select “Main” or “SAP” in “Select MTS” in the SETUP menu before recording.) |
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| • You have used digital connection. Set “Dolby Digital” to “PCM” or connect using audio cables | 9, 33 |
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| (analog connection). |
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| • There are discs where audio cannot be changed because of how the disc was created. | — |
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Operation |
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Cannot operate the television. | • Change manufacturer code. Some televisions cannot be operated even if you change the code. | 14 |
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The remote control doesn't | • The remote control and main unit are using different codes. |
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work. | Change the code on the remote control. |
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| Press and hold [ENTER] and the indicated number button at |
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| the same time for more than 2 seconds. |
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| • The batteries are depleted. Replace them with new ones. | 3 |
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| • Colored glass may obstruct the signal reception/transmission. | — |
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| • Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight exposure. | — |
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The unit is on but cannot be | • Some operations may be prohibited by the disc. | — |
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operated. | • The unit is hot (“U59” appears on the display). Wait for “U59” to disappear. | — |
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| • One of the unit’s safety devices may have been activated. | — |
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| Reset the unit as follows: |
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| Press [POWER ^/I] on the main unit to switch the unit to standby. |
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| If the unit doesn’t switch to standby, press and hold [POWER ^/I] on the main unit for about 10 |
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| seconds. The unit is forcibly switched to standby. |
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| Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it. |
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Cannot eject disc. | • The unit may have a problem. While the unit is off, press and hold [g] and [CH 1] on the main | — |
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| unit at the same time for about 5 seconds. Remove the disc and consult the dealer. |
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Startup is slow. | • Make sure that “Quick Start” is set to “On”. | 32 |
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| Even if “Quick Start” is set to “On”, startup is slow if the clock is not set, there was a power |
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| failure or the AC plug has just been connected. |
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| • A few dozen seconds after turning on the unit, you can play a disc or start recording to discs | — |
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| other than |
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| • Startup takes time for a few minutes after 4:00am due to system maintenance of this unit. | — |
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Recording/Scheduled recording |
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Cannot record. | • You haven’t inserted a disc or the disc you inserted cannot be recorded on. Insert a disc the unit | 4, 5 |
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| can record onto. |
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| • The disc is unformatted. Format the disc. |
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| RAM |
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| • The | PROTECT, or the disc is protected with DISC | 30 |
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| MANAGEMENT. |
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| • Some programs have limitations on the number of times they can be recorded. (CPRM) | 36 |
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| • The disc is full or nearly full. Erase unneeded titles or use another disc. | 21, 27, 30 |
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| • You cannot record on finalized | — |
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| Video Recording format) discs. |
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| • Due to peculiarities of | — |
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| record onto them if you either insert and remove the disc or switch the unit on and off while a |
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| disc is loaded, a total of fifty times. |
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| • A | — |
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Scheduled recording does not | • When connecting a cable TV box or satellite receiver, the VCR Plus+ system does not work. | — |
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work properly. | • The scheduled program is incorrect or different scheduled program times overlap. Correct the | 19 |
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| program. |
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VCR Plus+ system does not | • The unit is not on scheduled recording standby. (“z” on the unit’s display is not on.) | 18, 19 |
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work properly. | Press [^ DVD POWER] to turn the unit off and make sure that “z” is on. |
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| • Correct the guide channels. | 12 |
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| • Set the clock. | 34 |
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Scheduled recording does not | • Press [g] and then [ENTER] within 5 seconds to turn “z” off. Recording stops. | 18, 19 |
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stop even when [g] is | • If you start recording immediately after turning on the unit while “Quick Start” is set to “On”, you | 32 |
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pressed. | cannot then stop recording for a few seconds. |
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The scheduled program remains | • The scheduled program remains if set to daily or weekly. | 19 |
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even after recording finishes. |
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A part or whole of a recorded | • If there is a power failure or the plug is disconnected from the household AC outlet while | — |
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title has been lost. | recording or editing, the title may be lost or the disc may become unusable. You will have to |
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| format the disc ( |
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| ) or use a new disc. We cannot offer any guarantee regarding lost |
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| titles or discs. |
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