Troubleshooting Guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www. panasonic.com). In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you. Reference pages are shown as black circled numbers :.

For Your Reference

46

RQT6025

Problem

Solution

 

 

No power.

Check connections to the AC adaptor, built-in battery, or

 

battery pack. Make sure you have removed the

 

insulation sheet. : ; S

 

 

 

Confirm the battery charge on the LCD. ;

 

 

 

You cannot turn on the unit with the remote control if the

 

unit is powered by battery.

 

 

Unit turns off

The unit turns off after it has been stopped for about

automatically.

15 minutes (5 minutes when the unit is powered by

 

battery) to conserve power. Turn the unit on again. <

 

 

 

You are using the unit in a place that is too hot or too cold.

 

 

Cannot charge or the

The built-in battery and battery pack can only be

[CHG] indicator fails to

recharged when the unit is off.

light.

 

The charging time increases if the built-in battery or

 

 

battery pack is warm and charging may not be possible

 

under some circumstances. Wait for them to cool.

 

 

 

Check connection to the AC adaptor. Make sure you

 

have removed the insulation sheet. :

 

 

Unit doesn’t work when

The built-in battery and battery pack have protection

powered by battery.

circuitry that activate if they become too hot or too cold.

 

They will not work if this occurs. Use the unit and battery

 

between 5 oC (41 oF) and 35 oC (95 oF).

 

 

No response when buttons

Some discs prohibit certain operations.

are pressed.

 

If there is no response at all, the unit may have been

 

 

affected by lightning or static electricity. Try turning the

 

unit off and on again. Alternatively, turn the unit off,

 

disconnect the power source (AC or battery) reconnect

 

the power and turn the unit on again.

 

 

Play fails to start or stops

Condensation may have formed in the unit.

soon after starting.

Wait 1 or 2 hours for it to clear.

 

 

 

This unit cannot play discs other than those specified. 8

 

 

 

Clean the disc. 9

 

 

 

Ensure the disc is inserted correctly. <

 

 

 

Check that the DVD-RAM has something recorded on it.

 

 

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Panasonic DVD-LA95 operating instructions Troubleshooting Guide, Problem Solution