Panasonic EP1061 manual Troubleshooting

TROUBLESHOOTING

Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at 1-800-338-0552 to locate the servicer near to you.

Problem		Cause and Remedy
Motor Noises
• The motor gets louder when it comes under load.
• There is excessive noise during Tapping.
(The noise is louder at the top of the unit.)	H	These sounds are perfectly normal and will not have
• The motor sounds louder when adjusting massage
intensity and width.		any effect on the operation of the unit.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a rubbing sound produced by fabric rubbing
on fabric.
The massage heads stop during operation.	H	When the massage heads are raised or lowered, if
		they come into contact with a wall or other obstruction,
		in the interests of safety the massage heads may

Problem		Cause and Remedy
It is not possible to recline the unit.	H	If the unit encounters an obstacle or if excessive
The legrest cannot be raised or lowered.		force is exerted on it during operation, in the
		interests of safety the unit will come to a stop.
		If all markings and buttons on the controller start to
		flash, which is extremely unusual, turn off the power
		switch, wait for approximately 10 seconds and then
		turn the power switch on again.
Even though I press the reclining button	H	When retracting the backrest, in the interests of
nothing appears to happen.		safety, the massage heads move to the retracted
		position before the backrest starts to retract.
		Please hold down the button until the backrest is fully
		reclined.
The controller becomes warm.	H	If the unit is used continuously for an extended
		period of time it will naturally become warm.
		If the controller becomes too hot, immediately stop
		using the unit and return it for inspection or repair to
		the place that you bought it.

	stop moving. In such a situation, move the chair or
	remove the obstruction and start the massage again.
	If all markings and buttons on the controller start to
	flash, which is extremely unusual, turn off the power
	switch, wait for approximately 10 seconds and then
	turn the power switch on again.
H	If excessive force is applied to the massage heads
	during operation, in the interests of safety the
	massage heads may stop moving. If this occurs,

The unit will not operate at all.

•Upper body (neck to lower back) massage.

•Leg massage.

H

H

• The power cord has been disconnected.

(See Page 11)

•The power switch on the unit has not been turned on. (See Page 11)

•After pressing button, the program button or the manual operation selection button has not been

pushed. (See Pages 14–17)

The power cord has been disconnected.

		raise your body slightly before restarting it.
		If all markings and buttons on the controller start to
		flash, which is extremely unusual, turn off the power
		switch, wait for approximately 10 seconds and then
		turn the power switch on again.
Nothing can be felt when using Tap A, Tap B	H	If the massage heads are not touching your body
or Vibration.		then you will, of course, feel nothing. Therefore,
		please make sure that your body comes into close
		contact with the massage heads.
The massage heads do not come up to the	H	The position of the shoulders is incorrect.
shoulder or neck.		(See Page 14)

The length of the programs selected in	H	• When using the massage lounger in programmed
programmed operation varies.		operation, when the program is finished movement
		automatically stops. (Although programmed
		operation lasts for approximately 15 minutes
		(12–17 minutes), this will vary according to the
		shoulder position and program selected, whether or
		not tapping is on or off, and the weight of the
		person using the unit.)
The unit has been damaged.	H	Unplug AC cord from outlet immediately and have
		massage lounger serviced.
The power cord or power plug is abnormally	H	Unplug AC cord from outlet immediately and have
hot.		massage lounger serviced.

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