Panasonic EP30006 Problem Cause and Remedy Motor Noises, Massage heads stop during operation

TROUBLE SHOOTING

Problem	Cause and Remedy
Motor Noises	These sounds are perfectly normal and will not have any effect
• It sounds and feels like the massage heads are straining to	on the operation of the unit.
get over wrinkles in the cloth.

•The motor groans when it comes under load.

•There is excessive noise during Tapping. (The noise is greater at the top of the massage lounger.)

•There is a creaking noise when the massage heads are in operation.

•There is a rattling sound when the massage heads move up or down.

•The belt can be heard rotating.

•There is a rubbing sound produced by the massage heads rubbing on the seat fabric.

•There is a noise when the back cushion moves over the armrest when the seat is reclining.

•There is a noise when I sit down.

•There is a strange sound when the massage heads move in and out.

•There is operational noise when applying air pressure.

•There is a noise of discharging air.

•The legrest rattles.

•There is a humming sound from the pump.

•There is operational noise of valves under the seat.

•There is an unstable sound when air escapes during the leg stretch.

The massage heads stop during operation.	If excessive force is applied to the massage heads during
	operation, in the interests of safety the massage heads may
	stop moving.
	If all markings and buttons on the control panel start to flash,
	which is extremely unusual, turn off the power switch, wait for
	approximately 10 seconds and then turn the power switch on
	again.
	If the massage heads stop again, position yourself so that your
	back is not completely in contact with the backrest. (Caution
	should be exercised particularly when used by persons
	weighing 220 lbs (100 kg) or more.)
The massage heads do not come up to the shoulder or	If your head does not contact the pillow or your back does not
neck.	contact the backrest, the shoulder position may be detected as
	lower than the actual position during the body scanning. Sit on
	the seat in the deepest position and put your head on the
	pillow, and then repeat the operations again from the start.
	(See page 19)
The height of the left and right massage heads is	An alternating tapping method is employed, which means that
different.	this phenomenon will naturally occur. There is nothing wrong
	with the unit.
It is not possible to recline the unit.	If the unit encounters an obstacle or if excessive force is
The legrest cannot be raised or lowered.	exerted on it during operation, in the interests of safety the unit
	will come to a stop.
	When all displays and buttons are flashing and the backrest or
	the legrest has stopped, turn off the power of the unit once,
	turn “on” the power again after approximately 10 seconds, and
	then operate the unit.
Reclining does not take place even though a massage is	In some cases the seat may not automatically recline
started in pre-programs.	depending on the position (angle) of the backrest or the
(The seat does not automatically recline.)	legrest.
The backrest does not return to the upright position.	If the unit is stopped by automatic shut-off or by pressing the
	button, it will not return automatically. (To return from the
	reclined position to the original position, press the	button
	twice.)

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