Problem | Possible cause | Solution |
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(continued from | You may be using | Check www.hp.com for the most |
previous page) | outdated printer | recent software updates. See the |
Printing is very slow. | software. | Software Setup & Product Support |
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| booklet that came with your printer |
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| for contact information. |
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| Windows PC |
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| Use HP’s Web Update software to |
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| check the version of the printer |
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| driver you are using. See the care |
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| & maintenance section of the HP |
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| Photosmart Printer Help for more |
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| information. |
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| Macintosh |
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| Use the Print dialog box (OS 9.x) |
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| or the Print Center (OS X) to check |
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| the version of the printer driver you |
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| are using. See the everyday |
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| printing section of the HP |
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| Photosmart Printer Help for more |
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| information. |
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| You may be printing a | Try the following: |
| complex document | • Free up some space on your |
| containing graphics or | hard disk. Having less than |
| photographs. | 100MB of free space on your |
| OR | computer’s hard disk can mean |
| You may be trying to | longer processing time. |
| print a high resolution | • Be patient. Large, complex |
| photo. | documents containing graphics |
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| or photographs print slower |
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| than text documents. |
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troubleshooting: printer problems | 25 |