Problem | Possible cause | Solution |
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(continued from | You may be printing in | Replace the missing print cartridge |
previous page) | Reserve Mode. The | with a new one. |
Printing is very slow. | printer enters Reserve |
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| Mode when one of the |
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| print cartridges is |
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| missing. |
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The printer will not | The printer may have | Unplug the printer’s power cord |
turn on. | drawn too much power. | and wait approximately 10 |
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| seconds. Reconnect the power |
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| cord and press the POWER button |
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| to turn on the printer. |
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| The printer is plugged | Turn on the power strip. |
| into a power strip and |
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| the power strip is turned |
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| off. |
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The Print light is | The printer may be | Be patient. The printer needs some |
blinking green. | processing information. | time to finish processing the |
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| information. |
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The Print light is | The printer needs | Try the following: |
blinking amber. | attention. | 1 Check the computer monitor or |
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| camera LCD for instructions. |
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| 2 If this does not work, turn the |
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| printer off. Unplug the printer’s |
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| power cord, wait one minute, |
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| then plug it in again. Turn the |
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| printer on. |
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The Print light is | A fatal error has | Try the following: |
blinking red. | occurred. | 1 Turn the printer off. Unplug the |
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| printer’s power cord, wait one |
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| minute, then plug it in again. |
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| Turn the printer on. |
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| 2 If this does not work, check |
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| www.hp.com or contact HP |
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| Support and Services. See the |
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| Software Setup & Product |
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| Support booklet that came with |
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| your printer for contact |
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| information. |
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troubleshooting: printer problems | 27 |