Problem | Possible cause | Solution | |
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Photos are not | You may not have | Load the photo paper with the side | |
printing correctly. | loaded the photo paper | to be printed facing down. If you | |
(continued on next | correctly. | are using tabbed paper, load the | |
page) |
| paper so the tab feeds in last. | |
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| The photo paper may not | Check for a paper jam, then try the | |
| have fed into the printer | following: | |
| correctly. | • | Insert the photo paper as far as |
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| it will go into the photo tray. |
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| • Load one sheet of photo paper | |
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| at a time. |
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| You may not have | Windows PC | |
| selected the appropriate | 1 | Select the appropriate HP |
| paper type or paper |
| photo paper as the paper type |
| size. |
| on the Quality tab of the printer |
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| Properties dialog box. |
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| 2 | Select the size of the photo |
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| paper as the Paper Size. |
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| Macintosh | |
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| 1 | In the Page Setup dialog box, |
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| select the size of the photo. |
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| 2 | On the Paper Type/Quality |
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| panel of the Print dialog box, |
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| select Photo Paper as the paper |
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| type, then select the specific |
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| photo paper. |
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| 3 | Click OK to print your |
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| document. |
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troubleshooting: printing problems | 37 |