Problem

Possible cause

Solution

 

 

 

(continued from

A problem may exist

Try the following:

previous page)

with the print cartridges.

• Check the computer monitor or

No page came out of

 

 

camera LCD for any error

the printer.

 

 

messages.

 

 

•

Check the Print cartridge status

 

 

 

light.

 

 

•

Replace the print cartridges.

 

 

 

 

The printer may still be

See printer problems on page 24.

 

processing information.

 

 

 

 

 

Macintosh OS 9.x

Not enough memory is

Allocate more memory to the

only

allocated in the System’s

application in the Get Info dialog

No page came out of

PrintMonitor application.

box.

the printer.

 

 

 

 

 

 

A blank page came

You may be out of ink.

Windows PC

out of the printer.

 

•

Check the ink levels of the print

(continued on next

 

 

cartridges from the Estimated

page)

 

 

Ink Level tab of the Toolbox.

 

 

Macintosh

 

 

•

Check the ink level status in the

 

 

 

HP Inkjet Utility.

 

 

If you are out of ink, replace the

 

 

print cartridge.

 

 

 

 

You may have previously

If you cancel a print job before the

 

begun a print job and

file has started printing, the printer

 

then cancelled it.

may have already loaded paper

 

 

in preparation for printing. When

 

 

you start the next print job, the

 

 

printer ejects the blank page

 

 

before continuing with the current

 

 

job.

 

 

 

 

You may be trying to

Try the following:

 

print a fax.

1 Save the fax in a graphic

 

 

 

format, such as TIFF.

 

 

2 Place it in a word processing

 

 

 

document and print it from

 

 

 

there.

 

 

 

 

30

basics guide