Problem

Possible cause

Solution

 

 

 

(continued from

You may have selected

Windows PC

previous page)

an incorrect paper size.

• Make sure you have selected

Parts of the document

 

the correct paper size on the

are missing or are in

 

Layout tab of the printer

the wrong place.

 

Properties dialog box and in

 

 

the application’s Page Setup

 

 

dialog box.

 

 

Macintosh

 

 

• Make sure you have selected

 

 

the correct paper size in the

 

 

Page Setup dialog box.

 

 

 

 

You may have selected

Make sure the margins are within

 

incorrect margins in your

the printable areas. See the

 

application.

specifications section of the HP

 

 

Photosmart Printer Help for more

 

 

information.

 

 

 

 

You may have

Windows PC

 

accidentally left Poster

• Deselect Poster Printing on the

 

Printing (Windows PC)

Features tab of the printer

 

or Tiling (Macintsoh) on.

Properties dialog box.

 

 

Macintosh

 

 

• On the Layout panel in the Print

 

 

dialog box, set the Pages Per

 

 

Sheet to 1.

 

 

 

 

You may have

Make sure the text and graphics

 

incorrectly scaled text or

are scaled correctly and that the

 

graphics, or there may

file formats are compatible within

 

be file format problems

your document.

 

within the document.

 

 

 

 

32

basics guide