Problem | Possible cause | Solution |
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(continued from | If the printing appears | Windows PC |
previous page) | faded or dull, you may | • Click Normal or Best, instead of |
Print quality is poor. | be using Everyday or | Everyday or FastDraft, on the |
| FastDraft mode. | Quality tab of the printer |
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| Properties dialog box. |
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| Macintosh |
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| • Click Normal or Best, instead of |
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| Everyday or FastDraft, on the |
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| Paper Type/Quality panel in |
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| the Print dialog box. |
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| If the print is smeared, | Windows PC |
| the selected print quality | • Click Everyday or FastDraft, |
| may be using too much | instead of Best or Normal, on |
| ink for the type of paper | the Quality tab of the printer |
| you are using. | Properties dialog box. |
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| OR |
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| • Reduce the amount of ink by |
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| clicking Advanced Features |
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| from the Features tab of the |
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| printer Properties dialog box |
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| and using the Ink Volume |
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| slider. |
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| Macintosh |
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| • Click Everyday or FastDraft, |
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| instead of Best or Normal, on |
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| the Paper Type/Quality panel |
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| in the Print dialog box. |
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| OR |
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| • Reduce the amount of ink. On |
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| the Paper Type/Quality panel |
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| in the Print dialog box, select |
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| the Ink tab. Use the sliders to |
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| adjust the ink density. |
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36 | basics guide |