Problem

Possible cause

Solution

 

 

 

(continued from

If the printing appears

Windows PC

previous page)

faded or dull, you may

• Click Normal or Best, instead of

Print quality is poor.

be using Everyday or

Everyday or FastDraft, on the

 

FastDraft mode.

Quality tab of the printer

 

 

Properties dialog box.

 

 

Macintosh

 

 

• Click Normal or Best, instead of

 

 

Everyday or FastDraft, on the

 

 

Paper Type/Quality panel in

 

 

the Print dialog box.

 

 

 

 

If the print is smeared,

Windows PC

 

the selected print quality

• Click Everyday or FastDraft,

 

may be using too much

instead of Best or Normal, on

 

ink for the type of paper

the Quality tab of the printer

 

you are using.

Properties dialog box.

 

 

OR

 

 

• Reduce the amount of ink by

 

 

clicking Advanced Features

 

 

from the Features tab of the

 

 

printer Properties dialog box

 

 

and using the Ink Volume

 

 

slider.

 

 

Macintosh

 

 

• Click Everyday or FastDraft,

 

 

instead of Best or Normal, on

 

 

the Paper Type/Quality panel

 

 

in the Print dialog box.

 

 

OR

 

 

• Reduce the amount of ink. On

 

 

the Paper Type/Quality panel

 

 

in the Print dialog box, select

 

 

the Ink tab. Use the sliders to

 

 

adjust the ink density.

 

 

 

36

basics guide