Problem | Possible cause | Solution |
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(continued from | You may be printing on | Make sure the paper is loaded |
previous page) | the wrong side of the | with the side to be printed facing |
Print quality is poor. | paper. | down. |
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| You may not have | Windows PC |
| selected the correct | • Make sure you have selected |
| paper type in the printer | the correct paper type on the |
| software. | Quality tab of the printer |
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| Properties dialog box. |
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| Macintosh |
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| • Make sure you have selected |
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| the correct paper type on the |
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| Paper Type/Quality panel in |
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| the print dialog box. |
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| You may need to clean | Windows PC |
| the print cartridges. | • From the Device Services tab of |
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| the HP PhotoSmart Toolbox, |
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| click Clean the Print Cartridges. |
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| Macintosh |
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| • From the Clean panel in the HP |
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| Inkjet Utility, click Clean. |
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| See the care and maintenance |
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| section of the HP Photosmart |
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| Printer Help for more information. |
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34 | basics guide |