KX-FP80 (054-061) 00.2.21 9:43 AM Page 58

Operations

Fax – sending

Problem

Cause & Remedy

 

 

I cannot send documents.

● The telephone line cord is connected to the EXT jack on

 

the unit. Connect to the LINE jack (p. 12).

 

● The other party’s fax machine is busy or has run out of

 

recording paper. Try again.

 

● The other party’s machine is not a facsimile. Check with

 

the other party.

 

● The other party’s fax machine rings too many times. Send

 

a fax manually – dial the number, confirm the fax tone,

 

then press FAX START .

 

 

The other party complains that

● If your line has special telephone services such as call

letters on their received

waiting, the service may have been activated during fax

document are distorted or not

transmission. Connect the unit to a line that does not have

clear.

these services.

 

● The extension telephone on the same line is off the hook.

 

Hang up the extension telephone and try again.

 

● Try copying the document. If the copied image is clear,

 

there may be something wrong with the other party’s

 

machine.

 

 

The other party complains that

● The glass or rollers are dirty. Clean them (p. 66).

dirty patterns or black lines

 

appear on their received

 

document.

 

 

 

I cannot make an international

● Use the overseas transmission mode of feature #23 (p. 50).

fax call.

● Add two pauses at the end of the telephone number

 

(p. 19) or dial manually.

 

 

Fax – receiving

Problem

Cause & Remedy

 

 

 

I cannot receive documents.

● The telephone line cord is connected to the EXT jack on

 

 

the unit. Connect to the LINE jack (p. 12).

 

 

 

I cannot receive documents

● The receive mode is set to the TEL mode. Set to the FAX

automatically.

ONLY or TEL/FAX mode (p. 36, 37).

 

 

● The time taken to answer the call is too long. Decrease the

 

 

number of rings of features #06 (p. 49), #30 (p. 51) and

 

 

#78 (p. 53).

 

 

 

The display shows the

● The incoming call is not a fax. Change the receive mode

following massage but faxes

to the TEL mode (p. 37).

are not received.

 

 

 

 

CONNECTING.....

 

 

 

 

 

 

 

 

 

 

(continued)

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For fax advantage assistance, call 1-800-435-7329.