Operations
Using an answering machine (cont.)
Problem | Cause & Remedy |
|
|
I pressed the remote access | ● The code may include “#” which is used for certain |
code to access the answering | features provided by telephone companies. Change the |
machine remotely, but the line | code on the answering machine to another number which |
was disconnected. | does not include “#”. Also change the code of the fax |
| machine with feature #12 (p. 49). |
|
|
Callers complain that their | ● Advise the caller not to pause for over 4 seconds while |
voice message is interrupted | recording their voice message. |
halfway and they cannot leave |
|
a message. |
|
|
|
Callers complain that they | ● Your answering machine has run out of recording tape. |
cannot send a document. | Rewind the tape to record messages. |
| ● You set the answering machine to only give a greeting |
| message. |
|
|
When I answer a call with the | ● You paused for over 4 seconds during the conversation. |
extension telephone, the fax | Do not pause for more than 4 seconds, or turn off feature |
machine switches to the fax | #40 (p. 51). |
mode and I cannot talk with the |
|
other party. |
|
|
|
●The unit will not function.
●Fax transmission and reception will be interrupted.
●If delayed transmission of feature #25 (p. 50) is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored.
●If an extension telephone/answering machine is connected to the EXT jack of fax machine, you may be able to use it during a power failure.
●If fax documents are stored in memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in memory have been erased.
Sample of a power down report
|
| POWER DOWN REPORT |
|
| POWER DOWN AT:Jan. 05 2000 04:30AM | |
|
|
|
|
| ||
|
|
|
|
| RESTARTED AT:Jan. 05 2000 04:31AM | |
|
|
|
| YOUR LOGO | : | |
| << WARNING >> |
| YOUR FAX NO. : | |||
|
|
|
|
| ||
| CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN. |
|
| |||
| FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT. | |||||
NO. | OTHER FACSIMILE | MODE | PAGES | FUNCTION | ||
01 | <FAX # NOT AVAIL.> | RCV | 01 | MEMORY RECEIVE | ||
For fax advantage assistance, call | 61 |