Panasonic FAX ADVANTAGE PROGRAM

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FAX ADVANTAGE PROGRAM

6-month limited warranty 1 parts & laborToll-free help lineFree overnight replacement 3 and repair program

The Panasonic Fax Advantage Consumer Service Program.

Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit3 overnight if your original unit is in need of repair.

Here’s how it works:

1.If you have a problem with your fax while it is covered by the six- month limited warranty1, call our toll-free help-line at 1-800-HELP- FAX2.

2.Talk to one of our technical experts to diagnose your problem over the phone.

3.If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty4, we will send a refur- bished replacement unit to you overnight or second business day delivery, depending on the time of your call.

A second option available under our six-month limited warranty is to mail-in or carry-in your fax to one of our Regional Service centers, where the unit will be repaired and returned to you.

Instructions

If you choose to receive a replacement unit under the Fax Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and